Solved

Opening Calendar (or shared calendar) Causes Outlook to Shut Down

Posted on 2010-11-09
8
502 Views
Last Modified: 2012-05-10
Hi Team,

We recently rolled out a Hosted Exchange solution to replace our local Exchange installation. Since then when users (more by the day) click on a calendar (some people it's their own, others it's a shared calendar) Outlook shuts down completely and asks if we want to re-open it. You do this, click the calendar, and the same thing happens.
Running Outlook 2007 in cached exchange mode.

If we run Outlook with the /safe switch it fixes the problem.
If we run in any of the safe 1/3/4 switches it doesn't fix it.

Anyone got any ideas? We can't figure it out....

Thanks
0
Comment
Question by:optimus_nz
  • 4
  • 3
8 Comments
 
LVL 8

Expert Comment

by:rjwesley
ID: 34099316
Add-Ins ??

Latest SP??

antivirus??

Rob
0
 

Author Comment

by:optimus_nz
ID: 34099321
Add ins - it's only got NOD32, but we disabled that Addin and excluded OST's from it's scanning.
Latest SP indeed.
They're fresh installs of 2007, updated (were on 2003).
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34099841
Did you try outlook /noextensions   ?
0
 

Author Comment

by:optimus_nz
ID: 34099850
Nope. Tell me why that would be a good try and what to do if it works?
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34099876
It would prove an add in is at play here, then you need to Untick the add-INS then start outlook normally, if it works then tick the add/INS one by one till outlook dies,  then you know what add-in is causing the issue.

Otherwise you could export the Calender to PST then view the Calender in the PST and verify it works, if it does, then delete all items in the mailbox calendar, verify it can be opened now and then re-import the Calendar from the PST and verify it works
0
 

Accepted Solution

by:
optimus_nz earned 0 total points
ID: 34340888
This was a problem with the hosted exchange partner, they were able to remotely resolve it, no idea how.
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34341186
Ok, thanks for the update
0
 

Author Closing Comment

by:optimus_nz
ID: 34384150
Question not needed.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now