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Exchange 2003 OWA page "IE cannot display the page"

Hello,

I am running Windows 2003 Standard with SP2
Exchange 2003 version 6.5 (Build 6944.4)
Inbound and outbound SMTP mail works perfectly. All mail is delivered.

Problem:

Unable to get mail using http or https internally and externally.

http://localhost/exchange result IE cannot display the page
https://localhost/exchange result IE cannot display the page

then i try it by IP address:
http://internalIP/exchange result IE cannot display the page
https://internalIP/exchange  result IE cannot display the page

IIS is Started.
There are no errors in the event log.
I can ping the mail server.

Thanks,
Tacobell2000
 
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Tacobell2000
Asked:
Tacobell2000
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1 Solution
 
JamesSenior Cloud Infrastructure EngineerCommented:
Do you know the exactly what the external IP should be for your OWA site? Can you try this IP instead of the hostname? Then maybe try a ping while on the open internet (not from internally is things like NAT are used) and then compare the IP's.

What I'm thinking initially is a DNS problem.
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Tacobell2000Author Commented:
External IP is the same thing. I get the same results.
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JamesSenior Cloud Infrastructure EngineerCommented:
Are ports 443 open and routed to the exchange server and also port 25?

This solution may assist

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23608832.html

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Tacobell2000Author Commented:
I'd like to get the internal owa to work first..
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JamesSenior Cloud Infrastructure EngineerCommented:
Are you using SSL? Check the in Exchange System Manager if you have forms based authentication enabled. Also, check the ip address and dns.
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Tacobell2000Author Commented:
i can ping internally by ip address and hostname.
Forms based authentication is enabled.
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Tacobell2000Author Commented:
ssl is enabled but i do not have an ssl certificate yet.
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JamesSenior Cloud Infrastructure EngineerCommented:
This is your problem. You need to use an ssl cert either a third party cert or you can use Certificate Authority on your Server to issue the cert. The option is use OWA on port 80 and oppose to 443. Turn off forms based authentication in Exchange System Manager.
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Tacobell2000Author Commented:
it worked! thank you!
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JamesSenior Cloud Infrastructure EngineerCommented:
Your welcome ;)
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