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mcolonas
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SBS 2008 CompanyWeb Not Working

Recently the CompanyWeb page stopped working.

When I go to http://companyweb.domainname.local it brings up the IIS7 spash logo. If I go to DNS and check the Forward Lookup Zones and then expand the domain name I get:
Companyweb   Alias(CNAME)  svrname.internaldomainname.local  static. I restarted the IIS service and SharePoint services.

I then tried following the procedures in http://technet.microsoft.com/en-us/library/dd548330(WS.10).aspx 'Repair User Access to the Internal Website', I get 'Error' - not much help with that.

I did notice that when in the above process it mentioned '10.For the Path, type C:\Program Files\Windows Small Business Server\Bin\webapp\InternalWebsite' I saw that I don't even have the 'InternalWebsite' directory. Does this step create it? Or is it entirely missing? If it does't create it, then how do I re-create it? I'm assuming that is where the companyweb page is located. Is that a correct assumption?

Any help would be appreciated. Thanks. MJ
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Rob Williams

8/22/2022 - Mon
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mcolonas

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I tried the first step 3 times. The message I get at the end is : 'Total number of unsuccessful configuraiton settings: 3'. As per the links instructions, I went to check the binding for the Default Website. I'm not sure what I should and shouldn't be seeing. Can you advise me on this please?
Rob Williams

I am afraid I am not much help as I have not personally encountered the issue with the updates though it is quite common. It is also possible it is not related. You did run the psconfig command from an elevated command prompt? (should see "Administrator" in the title bar of the command prompt window).
mcolonas

ASKER
Yes, it was run with an elevator comand prompt. I've been trying and trying. I read one blog where a guy had to do it 6 times and it finally worked. Not so with me... Any idea on how to totally reinstall WSS and companyweb?
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Rob Williams

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mcolonas

ASKER
I'm reviewing the procedures now from the link you sent and trying to decide whether to 'Repair user access to the internal Web site' or 'Reinstall Windows SharePoint Services'. Trying to ascertain which would be a better fit. I'll let you know.
mcolonas

ASKER
I tried the 'Repair user access to the internal Wegb site' (http://technet.microsoft.com/en-us/library/dd548330(WS.10).aspx) procedure. I keep getting an error on the final step in Share Point Central Administrator after all is done, it continually gives me an 'Error' with no more information than that.

Upon further investigation, I noticed that the directory 'C:\Program Files\Windows Small Business Server\Bin\webapp\InternalWebsite' was missing. I restored that directory from a backup hoping that it would re-connect what it requires from that directory. It still didn't help. I also noticed that in the above procedure in steps 15 - 21, that there is no SBS SharePoint in IIS Manager to click on to edit the bindings - I finally did find out how to set the bindings, if they were there.

I am reluctant to try the article 'Reinstall Windows SharePoint Services' http://technet.microsoft.com/en-us/library/dd548327(WS.10).aspx, in that, I will be at the same place after I put in those updates. I would prefer to try and fix what is there since it was operating nicely prior to the updates 10/12.

Any advice?  MJ
Rob Williams

Sorry I don't have any other suggestions, but perhaps others will.
--Rob
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mcolonas

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Several MVP's have reviewed the processes that I have tried and claim that since this is an update/patch issue, that I've the right to contact Microsoft . They (MS) said that they will contact me within 8 business hours. I will leave this thread open and post a solution that hopefully will help someone else. Thanks for all your support. MJ
Rob Williams

As a patch issue it is very possible it is a free cal. That is a good suggestion. Let us know how you make out.
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Rob Williams

Thanks very much mcolonas for the update. I am sure this will be a great benefit to others. Glad you were able to resolve.
Cheers!
--Rob
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mcolonas

ASKER
Though the initial problem could not be remedied, the problem(s) was resolved.
MJ
Rob Williams

Thanks mcolonas.
Cheers!
--Rob