Link to home
Start Free TrialLog in
Avatar of Rob Sanders
Rob Sanders

asked on

Problem working with Embedded spreadsheets in Microsoft Word

This error is happening sporadically for several of my users. When they double-click on a spreadsheet that is embedded in a Word document they get this message some of the time:

"Microsoft Office Word can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?" If you say yes, it goes through a long process of seemingly running a repair install of office. If you say no, you get his message:

"The program used to create this object is Excel. That program is not installed on your computer. To edit this object, you must install a program that can open the object"

You then hit ok and then you are just looking at the word document again without any ability to edit the spreadsheet.

I am working with Office 2007 and yes, Excel is definitely installed on all of these machines.

Any help I could get on this would be greatly appreciated.
Avatar of Rob Sanders
Rob Sanders

ASKER

To add more detail to my description of the issue. In some cases I can edit an embedded spreadsheet inside the Word document without a problem but then I run into this error message when trying to edit a different spreadsheet within the same Word document.
Is this ANY spreadsheet embedded in ANY Word document?  Or is it just one document giving you issues?
There does not seem to be any rhyme or reason to it.It has been several different word documents involving several different spreadsheets.
I've been trying to find a solution to this problem on and off for a couple years now. I'm going to open a ticket with microsoft support. My suspicion is that our document management software (autonomy filesite) is causing the issue, but i'm not sure. I'm going to call Microsoft and Autonomy support about it.
I am still working on this issue. Does anyone have any suggestions?
ASKER CERTIFIED SOLUTION
Avatar of BrianJoyce
BrianJoyce

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I'm sorry I haven't been able to address this question. I haven't been able to get on a users' computer who has been having this issue and it hasn't come up for them again. I will try implement more of these suggestions as soon as possible.
Thanks for the suggestion, I will give it a try.