Solved

Infopath Forms Services Digital Signature Error

Posted on 2010-11-10
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Last Modified: 2012-05-10
Hello Experts Exchange Team

When i try to digitaly sign a Infopath Form on a Sharepoint 2007 Server with Infopath Forms Services at one of our customers, the following error appears: Error. Try again.
I have tried also to install the form to another page in the same sharepoint farm, but there is no difference. I have tried to sign the form on different machines with different users, but the error appears every time. It seams to be a server problem. The same Infopath form works fine in our test environment. Unfortunately i did not found logs. Are there any logs? Thanks for the help!

Digital Signature Error
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Question by:damaxag
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4 Comments
 
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Expert Comment

by:melli111
ID: 34104359
try looking at the SharePoint logs, which should be located on the server that hosts the sharepoint site in the following directory (yours MAY be a different server extensions than 12):
c:\program files\common files\microsoft shared\web server extension\12\logs
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Author Comment

by:damaxag
ID: 34109424
I have opened to log file after the signature error, but there is no entry concerning the forms services. I have changed the log level for the forms services runtime entries in the central administration, but the error message make no entries in the log file. Do i need to change the log level otherwise?
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Accepted Solution

by:
damaxag earned 0 total points
ID: 34344492
Thanks for the help, i have opened a case at Microsoft and we have found the Problem. It was not a server issue, the certificate properties was wrong. The certificate was issued for "User Signature Only", and using this certificate type the Infopath document signing works on Windows XP/2003 platforms, but for Windows Vista/7/2008 a "Code Signing" certificate is required. Using this template the Infopath Forms can be signed on the new platforms.
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Author Closing Comment

by:damaxag
ID: 34387525
Opened Case at Microsoft, question solved by Microsoft
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