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The Information Store could not be opened in Outlook 2007.

We have a customer running Office 2007 on a Windows 7 machine. Every few days she is unable to get into Outlook and gets an error saying "The Information Store could not be opened". They are using Exchange 2003 on a Windows 2003 Server domain. The only way we can get her going again is to recreate her mail profile which then works fine for a few days before the error re-occurs. Obviously we can't keep re-creating her profile. Any ideas?
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1 Solution
Here is an MS article on fixing that error (although the cause in their article is different, it may still work)

You may also try removing her mail profile on the workstation (rather than just the exchange server)
Start -> Control Panel -> Mail -> Show Profiles.  Remove the corrupted profile.

IntegrityOfficeAuthor Commented:
Hi THere,

Cannot remember the fix however it was not above. We had logged onto another machine and all worked fine for her, I think we re installed office again but not entirely sure.

IntegrityOfficeAuthor Commented:
Thanks for your input.
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