Link to home
Create AccountLog in
Avatar of IntegrityOffice
IntegrityOffice

asked on

The Information Store could not be opened in Outlook 2007.

We have a customer running Office 2007 on a Windows 7 machine. Every few days she is unable to get into Outlook and gets an error saying "The Information Store could not be opened". They are using Exchange 2003 on a Windows 2003 Server domain. The only way we can get her going again is to recreate her mail profile which then works fine for a few days before the error re-occurs. Obviously we can't keep re-creating her profile. Any ideas?
ASKER CERTIFIED SOLUTION
Avatar of michko
michko
Flag of United States of America image

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Avatar of IntegrityOffice
IntegrityOffice

ASKER

Hi THere,

Cannot remember the fix however it was not above. We had logged onto another machine and all worked fine for her, I think we re installed office again but not entirely sure.

Cheers
CHris
Thanks for your input.