Setup GoToMyPC via Remote Desktop
Posted on 2010-11-10
We manage several workstations located at a remote office.
All of the workstations are Windows XP - SP3
We perform installations, maintenance, support, etc via RDP from a management computer at the office which we access via GoToMyPC.
We install GoToMyPC on user workstations for users to access their computers remotely.
If we install GoToMyPC via an RDP connection the software installs, but never prompts for login credentials (a typical setup step for GoToMyPC). When we ask a local users to login and the console they are prompted for the login.
After GoToMyPC is successfully installed, setup and working when we connect via RDP the typical GoToMyPC icon does not appear in the system tray, so we cannot make changes to the settings. The taskmanager shows several GoToMyPC processes.
Has anyone had experience with this? Have you found a way to install and configure GoToMyPC via RDP?