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Online banking and computer security. Why do I need to register my computer

I have Chase bank and when I got a new computer I had to get a pin or some type of security to register the computer. I have a client that has to keep getting a pin to access Chase online and he is using the same computer. I have not had to re-register my computer.
He has had issues with a couple of other banks so I am thinking something in the computer is resetting? Or maybe an IE setting?
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calitech
Asked:
calitech
3 Solutions
 
Dave BaldwinFixer of ProblemsCommented:
He is probably deleting all of his cookies including the ones from the banks.
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BigBadWolf_000Commented:
In Internet Options...
General tab
The Delete browsing history is probably checked
Click on the Delete button and uncheck cookies - click cancel - ok
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calitechAuthor Commented:
I delete all my cookies all the time but I have not been asked to re-register my computer.
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BigBadWolf_000Commented:
Also make sure he does not have some third party app that clears cookies and java cache
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coronoahcoroCommented:
I have a Chase account and do online banking with it. It happened to me everytime I clears out my cookies just like Dave and Big said.

Have you tried it on different PC? You mentioned that you have not been asked to re-register your computer. I'll say pick a PC, log on to your Chase account, log off, delete all browsing history (cookies, history, cache, etc) and see what happens.

Oh and make sure you are not using private browsing :)
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calitechAuthor Commented:
Thanks guys, couldn't really duplicate it on my PC after deleting Cookies but o-well.
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