Brgzaq
asked on
Could not start the MS Exchange Routing Engin service on local computer
I by accident uninstall and reinstall the MS Small Business server's "common files" under "application server". Not I can not start the Routing service. I can send email out from my Outlook but can not receive.
Please help by providing a fix.
Appreciated.
Steve
Please help by providing a fix.
Appreciated.
Steve
Ragu Ramachandran
What is the error you are getting on the application event log, when you attempt to start the service?
ASKER
rr1968,
Thank you for replying:
The followin gis the copy from Event Viewer:
Event Type: Error
Event Source: RESVC
Event Category: None
Event ID: 116
Date: 11/10/2010
Time: 1:49:12 PM
User: N/A
Computer: DC2
Description:
The description for Event ID ( 116 ) in Source ( RESVC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: /LM/RESVC/.
Data:
0000: 03 00 00 00 ....
Thank you for replying:
The followin gis the copy from Event Viewer:
Event Type: Error
Event Source: RESVC
Event Category: None
Event ID: 116
Date: 11/10/2010
Time: 1:49:12 PM
User: N/A
Computer: DC2
Description:
The description for Event ID ( 116 ) in Source ( RESVC ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: /LM/RESVC/.
Data:
0000: 03 00 00 00 ....
SOLUTION
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ASKER
SBS 2003
Is the Exhchange server software on the SBS 2003 disk?
When reinstall, how about the existing email accounts? Do I have to do anything about them?
Thanks,
Is the Exhchange server software on the SBS 2003 disk?
When reinstall, how about the existing email accounts? Do I have to do anything about them?
Thanks,
It appears to be the IIS is messed up.
Do you have any other error at the same time like 7023 or similar?
Do you have any other error at the same time like 7023 or similar?
ASKER
rr1968,
no other error.
Do you think I need to reinstall IIS and Exchange?
no other error.
Do you think I need to reinstall IIS and Exchange?
ASKER CERTIFIED SOLUTION
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ASKER
rr1968
One method is to replace IIS metabase with a backup.
Where is this IIS metabase?
Thanks,
One method is to replace IIS metabase with a backup.
Where is this IIS metabase?
Thanks,
ASKER
rr1968,
I replace the metabase.xml with a backup. Now the routing service can start.
But I still don't receive from Outlook.
Thanks,
I replace the metabase.xml with a backup. Now the routing service can start.
But I still don't receive from Outlook.
Thanks,
do you mean you cannot receive emails in outlook?
Did you check the message queue to see if the messages are there?
Did you check the message queue to see if the messages are there?
ASKER
rr1968,
Right. No email to Outlook.
I check the queue, no message there.
I see the "Default SMTP Virtual server" is not running. I tried to start it. I got error message:
"The service didn't respond to the start...."
Right. No email to Outlook.
I check the queue, no message there.
I see the "Default SMTP Virtual server" is not running. I tried to start it. I got error message:
"The service didn't respond to the start...."
Looks like you may have to remove and reinstall IIS and rerun exchange setup with /reinstall switch.
ASKER
I replaced the metabase.xml with my backup then I can receive email.
sending email was blocked on my firewall.
It is OK now.
Thank you.
sending email was blocked on my firewall.
It is OK now.
Thank you.