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User logs into Citrix PS 4 and is prompted for credentials again

Posted on 2010-11-10
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Last Modified: 2012-05-10
We have a user that when he logs into Citrix WI, after a few minutes he gets prompted with a Windows Username & Password prompt.

If you cancel it, it shuts the app down.  If you enter your credentials again, then they are able to stay logged on.  It is not happening to anyone else in the company that accesses this box.

I have removed his login script from his profile and renamed all of his user folders so that it shouldn't be trying to access any resource on the network; but yet it does.

When he executes any published application, it opens immediately; then hangs for about 30 seconds and disconnects, then attempts to reconnect and prompts for username and password.

Any ideas would be appreciated.
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Question by:roadnrail
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Expert Comment

by:snusgubben
ID: 34106450
If the user start the published application from a different machine. Same issue?

Have you tried recreating his profile on the TS? (or roaming profile if you use that)
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Accepted Solution

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roadnrail earned 0 total points
ID: 34106945
Yes, different machine same results.

Renamed his profile on the server and it recreated roaming profile for him when he logged in.

Same issue.
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Assisted Solution

by:snusgubben
snusgubben earned 500 total points
ID: 34107028
You should rename his roaming profile too.
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Author Comment

by:roadnrail
ID: 34302644
Deleted account and built new.
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Author Closing Comment

by:roadnrail
ID: 34332973
Already had tried renaming.
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