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How can I monitor network activity for potential bottleneck?

Posted on 2010-11-10
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Last Modified: 2012-05-10
Server:  Windows 2008-R2 Server also running Exchange Server 2010.  12 GB ram, lots of free disk space.  Billing software (Tabs3) also installed on the Server.

My computer:  Windows XP Professional.  A shortcut (Tabs3) is on my desktop that points to the executable file on the Server.

When I click the executable, my cash receipts report is generated in under 2 minutes.  Yet at other times, when I run the same report, it takes 1 hour to complete.

As a test this morning, I
(1) disabled anti-virus on the server,
(2) disabled anti-virus on my computer,
(3) disabled exchange server 2010,
(3) disabled internet access for everyone (by powering off the cable/modem)
the same report still takes 1 hour to complete.

Now, with everything enabled again, the same reports takes 1 hour to complete.
On the Server, I looked at Computer Management, Performance, Open Resource Monitor, I get the following results:

3% Network Utilization
1% Disk activity
4% CPU usage

Where do I begin to determine what is causing the slowness and/or bottleneck?

Thanks for your help!


 
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Question by:WeThePeople
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5 Comments
 
LVL 11

Expert Comment

by:David Kroll
ID: 34106149
Does Tabs3 use SQL Server (or any other database located on the server)?
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LVL 10

Accepted Solution

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Tyler Laczko earned 2000 total points
ID: 34106218
it is most likely the database that is the bottleneck. Other people are using the database, the database is an old architecture.
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Author Comment

by:WeThePeople
ID: 34106503
Tabs3 does not use SQL Server.
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Author Comment

by:WeThePeople
ID: 34106579
We purchased the multi-user version of the software.   We did not purchase the Client/Server version because it was more expensive.

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Author Comment

by:WeThePeople
ID: 34107553
What can I do to monitor network traffic for about a minute or two?
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