Server: Windows 2008-R2 Server also running Exchange Server 2010. 12 GB ram, lots of free disk space. Billing software (Tabs3) also installed on the Server.
My computer: Windows XP Professional. A shortcut (Tabs3) is on my desktop that points to the executable file on the Server.
When I click the executable, my cash receipts report is generated in under 2 minutes. Yet at other times, when I run the same report, it takes 1 hour to complete.
As a test this morning, I
(1) disabled anti-virus on the server,
(2) disabled anti-virus on my computer,
(3) disabled exchange server 2010,
(3) disabled internet access for everyone (by powering off the cable/modem)
the same report still takes 1 hour to complete.
Now, with everything enabled again, the same reports takes 1 hour to complete.
On the Server, I looked at Computer Management, Performance, Open Resource Monitor, I get the following results:
3% Network Utilization
1% Disk activity
4% CPU usage
Where do I begin to determine what is causing the slowness and/or bottleneck?
Thanks for your help!