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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3516
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Unable to download application - Apple iPad

I get the following error message on my iPad when either trying to redeem a gifted app or when trying to complete an app download.  

"Quick Office Connect Mobile Suite will be available for download when you log in to the iTunes store on your computer."

The iPad was synced yesterday and it has the latet iPad OS 3.3.2.  

WHAT IS THE PROBLEM?  What is the point of having the App store on the iPad if it requires to log into the computer?

Apple has been ZERO help. So please, any suggestions is greatly appreciated.

Thank you.
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arendt73
Asked:
arendt73
1 Solution
 
snailcatCommented:
This happens with large apps on the iPad. Not sure why Apple has it this way.

If you are on the iPad on 3G switch to a wifi network & sometimes the app will load.

Otherwise you will need to get the app onto the iPad using iTunes & your computer.

I have had this issue before but could never find any documentation on Apple's website.
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arendt73Author Commented:
Solution given by constant contact to Apple support. Thus, there is nothing to be done on my end.
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