Solved

Meeting updates are causing meetings to be deleted from calendar in Outlook 2010?

Posted on 2010-11-10
2
975 Views
Last Modified: 2012-05-10
Hi there,

I have a user who is having a weird issue in Outlook 2010.  We are using it in conjunction with Exchange 2003.

What happens basically is that if he has a meeting in his calendar, recurring or not, and that meeting is updated by the organizer, he gets a message notifying him of the update.  If he deletes that message, the meeting disappears.

Oddly enough, inside the message at the top it says "Please respond" but at the same time the buttons at the top of the message only say "No response necessary".

If he goes into his calendar and right-clicks the meeting (which at this point is semi-transparent and "tentative"), he can Accept it and it will be confirmed in the new time slot.

Anyone have any idea why this is happening?  Thanks!
0
Comment
Question by:SR_Tech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 3

Expert Comment

by:yash_varma
ID: 34107238
Are these affected users enabled for BlackBerry Enterprise Server?

Can you check if these users are enabled for a certain option involving meeting re-direction on the blackberry server?

Am not sure how to get to this feature.

However if you know, can you test if the issue can be reproduced after disabling this meeting redirection option? Better still can you disable this user for BES and test the issue?
0
 
LVL 32

Accepted Solution

by:
endital1097 earned 500 total points
ID: 34107996
this is the behavior of calendaring with exchange 2003, it improves greatly with 2007 and 2010

here is an article for troubleshooting calendaring issues
http://support.microsoft.com/kb/890436/
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
how to add IIS SMTP to handle application/Scanner relays into office 365.

736 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question