Solved

Meeting updates are causing meetings to be deleted from calendar in Outlook 2010?

Posted on 2010-11-10
2
971 Views
Last Modified: 2012-05-10
Hi there,

I have a user who is having a weird issue in Outlook 2010.  We are using it in conjunction with Exchange 2003.

What happens basically is that if he has a meeting in his calendar, recurring or not, and that meeting is updated by the organizer, he gets a message notifying him of the update.  If he deletes that message, the meeting disappears.

Oddly enough, inside the message at the top it says "Please respond" but at the same time the buttons at the top of the message only say "No response necessary".

If he goes into his calendar and right-clicks the meeting (which at this point is semi-transparent and "tentative"), he can Accept it and it will be confirmed in the new time slot.

Anyone have any idea why this is happening?  Thanks!
0
Comment
Question by:SR_Tech
2 Comments
 
LVL 3

Expert Comment

by:yash_varma
Comment Utility
Are these affected users enabled for BlackBerry Enterprise Server?

Can you check if these users are enabled for a certain option involving meeting re-direction on the blackberry server?

Am not sure how to get to this feature.

However if you know, can you test if the issue can be reproduced after disabling this meeting redirection option? Better still can you disable this user for BES and test the issue?
0
 
LVL 32

Accepted Solution

by:
endital1097 earned 500 total points
Comment Utility
this is the behavior of calendaring with exchange 2003, it improves greatly with 2007 and 2010

here is an article for troubleshooting calendaring issues
http://support.microsoft.com/kb/890436/
0

Featured Post

Promote certifications in your email signature

Has your company recently won an award or achieved a certification? They'll no doubt want to show it off. Email signature images used to promote certifications & awards can instantly establish credibility with a recipient and provide you with numerous benefits.

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
how to add IIS SMTP to handle application/Scanner relays into office 365.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now