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AutoDiscover Errors

Posted on 2010-11-10
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Last Modified: 2012-05-10
We are trying to get Office 2011 for MAC to work with out Exchange 2010 box.

We have OWA and MailFlow working fine, we just need the autodiscover and web services to work correctly for Office for MAC to work.

There is a OWA external address we use for OWA mail.domain.com and we have an SSL for that, works great.

Set up an autodiscover.domain.com allowed 443 and got an SSL for that.

When using the test exchange connectivity site we get:
Validating the certificate name.
  Certificate name validation failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Host name autodiscover.domain.com doesn't match any name found on the server certificate CN=mail.domain.com, OU=Domain Control Validated, O=mail.domain.com.

The SSL for autodiscover is installed and correct, but we can't use it on the mail one cause it already has port 443.  So when we use the certificate for autodiscover we get:

https://autodiscover.domain.com/AutoDiscover/AutoDiscover.xml for user email@domain.com.
  ExRCA failed to obtain an Autodiscover XML response.
   Additional Details
  An HTTP 500 response was returned from Unknown.
 


Running exchange 2010 on server 2008 IIS 7

 Please help

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Question by:msisupport
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by:MarkMichael
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Are you using a SAN certificate, sometimes known as a UCC (unified communications certificate).

Which allows you tp put mail. autodiscover. and any other subdomain on the single certificate.

This is the preferred set up.

These are a little more expensive though, but is always much easier to configure.

Good luck.
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Author Comment

by:msisupport
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MarkMichael, it's a godaddy cert, I am not sure if its SAN or not.
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by:MarkMichael
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You can check if its a SAN by checking the names in the certificate you have.

Double click on the certificate, check the names and if you have more than 1, you will know you have a UCC certificate.

If not, check with the place you purchased it from.
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by:msisupport
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Nope not a SAN cert.
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endital1097 earned 500 total points
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by:Alan Hardisty
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This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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