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Windows xp, after update we get a blinking cursor

Posted on 2010-11-10
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Last Modified: 2012-06-27
Tried a windows repair, recoveryconsole and a fixmbr and fix boot.  All no go.  Tried table partition recovery from easeus and did not work.  Dont have any idea why these 2 xp machines will not load the os.  Any help?
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Question by:Inbox360
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19 Comments
 
LVL 9

Expert Comment

by:vanbarsoun
ID: 34107888
Have you tried booting into safe mode or Last Know Good Configuration?
0
 

Author Comment

by:Inbox360
ID: 34107901
It will not boot that far
0
 

Author Comment

by:Inbox360
ID: 34107904
Is this a problem with a windows update? We have 2 machines within the last week with this issue
0
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LVL 9

Expert Comment

by:vanbarsoun
ID: 34107919
0
 
LVL 49

Expert Comment

by:dbrunton
ID: 34108786
Suggestion only

Recover console and chkdsk?
0
 
LVL 9

Expert Comment

by:faizbaig
ID: 34108851

 If you are not reaching "Safe Mode" selection menu ...we are left with very few options.

-> Set BIOS to Factory Default
-> Note Hard drive is getting recognize in Bios
-> Set the Boot sequence 1st as Hard drive
-> Remove USB device in use....Use only PS2 Keyboard and mouse.

If no luck with above...
-> Remove drive and fix on to different pc on Secondary port.
After entering into windows via "My Computer"  use  drive "error checking" utility ....try "Automatically fix file system error"....etc.

If still no hope....than take backup of your drive and Format and reload windows.
0
 

Author Comment

by:Inbox360
ID: 34123742
the funny part is i reloaded the one and put all data back on and itunes and restarted and did the blinking cursor again.  so i will do a virus scan on it now and am going to try the post about missing ntldr and see if i get anywhere
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Author Comment

by:Inbox360
ID: 34148643
I have tried fixboot, fixmbr and bootcfg /rebuild and none still wotk.  Tried partition table doctor with a fixboot and nothing.  Any ideas? I guess i will just reload windows again?
0
 

Author Comment

by:Inbox360
ID: 34148680
Oh also checked if the partition was active by hooking up hd to another computer and set the right partition as active but when it loaded i got a couple weird letters and did not boot. Ndid all those fix commands and still blinking cursor. Cannot get to f8 menu for any other options?
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LVL 49

Assisted Solution

by:dbrunton
dbrunton earned 2000 total points
ID: 34148824
So reload and test at various stages.

eg

Load XP.  Test to see if boots.Test.
Load patches.  Test to see if boots.Test.
Load one application.  Test to see if boots.
Load another application.  Test to see if boots.

Also consider make a clone of the system once you get it working so all you need to do is restore rather than reinstall.

You may even have a faulty hard disk or motherboard.  You can test the hard disk with the manufacturer's util.
0
 

Author Comment

by:Inbox360
ID: 34149555
We have a special software  called easy recovery by ontrack to test hd. It has proven to be great.  So we will try that
0
 

Author Comment

by:Inbox360
ID: 34169464
so i reloaded windows step by step.  i put all the customers data on it and restarted. did all windows updates on xp and restarted a couple times.  then i installed itunes and restarted and it bluescreened with a 0x0000007e.  i then did a windows repair and have a blinking cursor again?  please help
0
 
LVL 9

Expert Comment

by:vanbarsoun
ID: 34169525
Sounds like a bad hard drive. Have you ran a disk check using either Ontrack or a manufacturer utility to check for errors?
0
 
LVL 49

Expert Comment

by:dbrunton
ID: 34169539
>> then i installed itunes and restarted and it bluescreened with a 0x0000007e.

Can you roll back to before iTunes?  That seems to be the beast that has blown up the machine both times.
0
 

Author Comment

by:Inbox360
ID: 34169629
hd has passed my ontrack software.  i cannot get it even to the f8 menu now?
0
 
LVL 49

Expert Comment

by:dbrunton
ID: 34169749
Test the hard disk as suggested with manufacturer's util.

If that passes then do the reinstall and back up the hard disk to an external medium before you even think about iTunes.
0
 

Accepted Solution

by:
Inbox360 earned 0 total points
ID: 34231964
I found theproblem.  Its itunes 10.1 their newest version. As soon as i install and restart machine, it either blue screens or blinking cursor.  I reloaded both computers and installed itunes 10.0 and they are both working!!!!  Heres the answer for everyone having the trouble.
0
 

Author Comment

by:Inbox360
ID: 34231980
Ok
0
 

Author Closing Comment

by:Inbox360
ID: 34272749
Got my answer
0

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