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Automatically update Outlook Contacts from Exchange

Posted on 2010-11-10
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Last Modified: 2012-05-10
We want to update user details in AD and then have those changes automatically updated in Outlook contacts.

Currently we have to click on "Update" in the Outlook contact card. Is there a way to not have to manually update contacts (from the server) in Outlook?
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Question by:tanharrison
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Expert Comment

by:Viral Rathod
ID: 34108087
Are you taking about GAL ?
Is the user outlook is configured in Cache Mode ?
Remove the Cache Mode from outlook and then check the issue.
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Author Comment

by:tanharrison
ID: 34108173
Naah not the GAL but the Contacts section of Outlook. Currently, you can edit details in AD, then go to the Contacts section of Outlook, open up a contact and then hit the update button and then the contact should be updated with the info you edited in their AD account.

What I want to do is eliminate the above manual method of updating a contact in Outlook. I don't know if this can be done.

Cached Mode is configured, I removed it and but it didn't work (i.e. didn't automatically update contacts).
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Expert Comment

by:cglatorre
ID: 34108388
If I am assuming correctly, it looks like you are looking to have the changes made within AD in regards to adding/removing of fields reflected very quickly within the GAL (Global Address List).  Keep in mind the following criteria:

1.)  How many DC's are part of your infrastructure?  If just one, then editing the information within AD is sufficient, however, if you have more than one that is replicating, it's best to login to the Exchange Server, open AD and then point to the FSMO role holder for the domain.  This way the changes are immediate and you do not have to wait for replication.

2.)  From within the ESM, then Expand Recipients, Offline Address Book. Right click on the default and choose Rebuild.

3.) From within the Outlook 2003/2007, Click on Tools, Send/Receive.  Choose "Download Address Book.  Click OK to the option.
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Accepted Solution

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tanharrison earned 0 total points
ID: 34214343
Yeah it's not the GAL that needs downloading.

Decided to just stick with the manual updating of contacts via the "update" button.
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Author Closing Comment

by:tanharrison
ID: 34237243
Couldn't find a method to automatically update, thus, have stuck with current manual method.
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