Solved

Can you update hard drive firmware from within Windows OS?

Posted on 2010-11-10
4
656 Views
Last Modified: 2012-05-10
We are replacing a failed 36GB SAS drive in a RAID5 array with a replacement that's several firmware levels below the working drives and wish to bring it up to the level of the others.  Must this be performed offline?  The box is a HP Proliant DL360 G5 and the drive is HP model DG036A8B53.  OS is W2K3.  The system admin says we need to perform the update offline but HP's site does not indicate this is necessary.
0
Comment
Question by:PhillyGee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 10

Assisted Solution

by:Wolfhere
Wolfhere earned 255 total points
ID: 34108301
Looks to me like, the download is an iso image. Usually, you would boot to this DVD which has all the firmware updates on it. Your system admin would have the right of it. The drive mounted would prevent the update of the firmware.
0
 
LVL 10

Accepted Solution

by:
Wolfhere earned 255 total points
ID: 34108309
0
 
LVL 33

Assisted Solution

by:PowerEdgeTech
PowerEdgeTech earned 125 total points
ID: 34108349
There are drives that support online firmware updates, but they are not common.  I don't know what HP would call them ... Dell calls them DUP-Enabled drives.  They are not available in every model and are usually pretty expensive ... odds are, you will need to do it while offline.
0
 
LVL 47

Assisted Solution

by:David
David earned 120 total points
ID: 34109249
The disks can not be updated online, as the tail end of the firmware update requires the HDD to reboot it's O/S, for the new firmware to kick in.  

HP's site did not indicate that it can't be updated online for the same reason that they didn't indicate if the update can be done on a Tuesday.  These disks are commercial Seagate family with nearly off-the-shelf firmware that brands the HDD as HP.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

this article is a guided solution for most of the common server issues in server hardware tasks we are facing in our routine job works. the topics in the following article covered are, 1) dell hardware raidlevel (Perc) 2) adding HDD 3) how t…
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question