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Win7x64 and Seagate Pipeline HD problem

Posted on 2010-11-10
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Last Modified: 2012-05-10
I recently built a new machine, Gigabyte P55 motherboard, Core i5 @ 2.8 GHz, 4GB ram, ATI 4650, Seagate Pipeline HD 500GB hdd, 750W Corsair PSU. Installed Win 7 x64 and following the "Completing Installation" stage of setup, the machine reboots as usual and then gets to the "Starting Windows" with the Win 7 logo getting brighter and dimmer then all of a sudden the HDD indicator light flashes and the Win 7 logo stops being animated and will stay there for at least 30 min (at which point I gave up). I put an older Seagate barracuda drive in its place (160GB SATA 1.5 Gb/s) and loaded the same OS on it and it will boot fine. I'm having trouble diagnosing the issue. I ran SeaTools on the Pipeline HD drive and it passed all the tests. Please help. Thanks in advance.
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Question by:GCITech
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Expert Comment

by:web_tracker
ID: 34108983
I think you may have a video problem, I don't think it is a problem with the drive itself. It is possible that the resolution of your video card maybe set to a resolution that your monitor does not support. Or it could be a bad video driver. Try booting to windows in safe mode. Restart the computer with the seagate hdd, before you see the windows logo tap the f8 key, several times until you get a the options to boot windows in safe mode. Choose safe mode with networking. If you can safely boot into safe mode with networkig try to reinstall the video driver or download the most recent driver for your video card.
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by:Nik
ID: 34109715
Sounds like a video card driver issue to me too, but then again, you said it works normally with another HD Drive.
I would try to replace the HDD where you bought it and see if you'll continue to experience problems.
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Author Comment

by:GCITech
ID: 34117756
You were right on the drive not being the issue. I put the drive in a different machine and loaded the same OS on it and it works flawlessly. I also got the machine in question to boot with the 1.5 Gb/s drive and updated the video drivers and somewhere along the way it's hit or miss if the machine will boot, regardless which hard drive I have hooked up (I've tried three different ones). I've swapped video cards and that doesn't seem to effect anything. RAM tests good and have tried with both sticks and just 1 stick yielding the same results. Also every non-essential feature is unplugged (front audio/USB/eSATA). I'm beginning to wonder if the SATA controller on the motherboard is the culprit. Any more thoughts?
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Accepted Solution

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GCITech earned 0 total points
ID: 34129087
I swapped optical drives and tried again after confirming the original drive in question worked fine on a different computer and after reloading with the replacement optical drive I haven't had any problems. I thought it was strange but I'll take what I can get. Thanks for the suggestions!!
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Author Closing Comment

by:GCITech
ID: 34162502
The last thing I tried and what seems to have the problem resolved was not recommended by anyone else.
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