<div>
raise a ticket, best option.
</div>


<div>
Are you able to see/upload/download other files and folders with FTP? For instance, can you upload into your public_html folder? <br />
<br />
You haven't clarified whether or not FTP works at all. If it does, then we can address the next step. If not, make sure your FTP client is configured properly.<br />
<br />
See the GoDaddy help page at <a href="http://help.godaddy.com/article/1298" rel="ugc">http://help.godaddy.com/article/1298</a>&nbsp;and make sure your FTP client is correctly configured, or try a different client. <br />
FileZilla (link on that help site) is an easy-to-use client.<br />
<br />
Once you verify that common &nbsp;FTP transfers are working, we can move on to the next step.<br />
<br />
hbear<br />

</div>


<div>
i have tried copying files from my local system to the html folder of my account using WinSCP and i was sucessfully able to copy it. So i guess normal FTP transfers are working.
</div>


<div>
<div class="content wysiwyg-content">
I have bought an account in godaddy previous day. I have problems with downloading perl modules using CPAN. Its saying ftp connection failed. Do i require to configure ftp for perl or raise a ticket &nbsp;
</div>
</div>


I have bought an account in godaddy previous day. I have problems with downloading perl modules using CPAN. Its saying ftp connection failed. Do i require to configure ftp for perl or raise a ticket  

webhosting godaddy

A web server refers to the software that helps to deliver web content that can be accessed either through the Internet or through an intranet. The primary function of a web server is to store, process and deliver web pages to clients. The communication between client and server takes place using the Hypertext Transfer Protocol (HTTP). The most common use of web servers is to host websites, but there are other uses such as gaming, data storage, running enterprise applications, handling email, FTP, etc.