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ranga_kartik asked on

webhosting godaddy

I have bought an account in godaddy previous day. I have problems with downloading perl modules using CPAN. Its saying ftp connection failed. Do i require to configure ftp for perl or raise a ticket  
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hbear

8/22/2022 - Mon
ujitnos

raise a ticket, best option.
hbear

Are you able to see/upload/download other files and folders with FTP? For instance, can you upload into your public_html folder?

You haven't clarified whether or not FTP works at all. If it does, then we can address the next step. If not, make sure your FTP client is configured properly.

See the GoDaddy help page at http://help.godaddy.com/article/1298 and make sure your FTP client is correctly configured, or try a different client.
FileZilla (link on that help site) is an easy-to-use client.

Once you verify that common  FTP transfers are working, we can move on to the next step.

hbear
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ranga_kartik

i have tried copying files from my local system to the html folder of my account using WinSCP and i was sucessfully able to copy it. So i guess normal FTP transfers are working.
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hbear

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