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can't remove calendar under "my calendars" in outlook  2003

Posted on 2010-11-11
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Last Modified: 2012-05-10
Hi Experts,

I have a few weird outlook problems.

1. We have one secretary who wants to remove a user from her "my calendars" list. She right-click on the users and choose for "remove from this list". That all seems to work till she restarts her pc and open her outlook again. The remove user is back in "my calendar" list again. Seems to be something with a outlook cache?

2. The same user cannot add a new user to her calendar list. She can choose for "open other calendar" and then the chosen calendar is displayed but not visible in the calendar list in the left-panel.

3. The same user has also a weird printing issue in outlook. When she received a new e-mail and tries to print it. Nothing happens. When she looks in the print properties she sees that there's no default printer selected. It's completely blank. After manually changing it she can print but it looks like the default printsettings aren't remembered by outlook.

3 questions in 1. Hopefully someone can help me out here.

Kind regards,

Lennaert van der Meer
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Question by:KNBsysteembeheer01
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Expert Comment

by:firbanks
ID: 34110590
Hi,

does the user have the whole mailbox of the person who's calendar will not delete? For example under tools -> email accounts double click the Exchange Account, then advanced and are there any additional mailboxes showing? If there user who's calendar is in there then remove the name from additional mailboxes.

Number 2) does the user have rights to access their calendar so the sharer can right click on their calendar and hit 'sharing' or 'properties and then sharing or permissions' and make sure the user has at least reviewer rights?

After looking at question 3 it could be a profile issue. Do you use roaming profiles and do you receive an error message during logon/logoff? It could be resorting back to the last saved profile each time or the user may be logged in under a temporary profile - hence changes are lost if logged off an then back on again?
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Author Comment

by:KNBsysteembeheer01
ID: 34112508
I will take a look tomorrow and let you know
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Accepted Solution

by:
KNBsysteembeheer01 earned 0 total points
ID: 35094268
I reínstalled outlook and updated it with the latest Servicepacks.
No the problem is resolved.
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Author Closing Comment

by:KNBsysteembeheer01
ID: 35135807
Because none of the earlier mentioned suggestions didn't work I tried to do a full reïnstall. Did worked.
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