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how do I backup Enterprise vault 9.0 using Symantec Backup Exec 2010

Hi guys, I'm new to Enterprise Vault 9.0 and Backup Exec 2010. I have purchased the agent for EV9. When I do a browse to the EV server, I can see the various EVPartitions as flat files. If i expand those, i can see the various subfolders. My question is if the user or administrator delete a file from EV, how do i trace which file or folder to restore? Also another question is if the whole EV server crash. Is it sufficient to just restore the EVPartitions? Will the shortcuts in Outlook still be usable? Last question is what is the best strategy to backup EV? Do I do a daily overwrite or weekly backup? Do i still need to do a backup on the SQL server? My EV and SQL server are on the same server.
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totallypatrick
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totallypatrick
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Paul SolovyovskySenior IT AdvisorCommented:
1.  To restore you will need to restore the vault store partition or vault store in most cases.  If there are issues there is an ID that identifies the corrupt dvs file that you can restore.  This why it's good to use partition rollover

2.  To backup EV you need to either use Backup Exec EV agents or powershell scripts if you don't have the agent. The EV agent backups the SQL DBs which hold the metadata (3% storage wise of total archives).  Indexes are also backed up, normally 8% of total size and the vaults themselves. Once it starts the backups it put the index and vaults into read only mode and exits when done.  

3.  I would recommend daily backup as in most cases the email are not taken out of Exchange until EV Server is backed up and archive bit reset, at the time of archive the email is in both locations.

Hope this helps.
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totallypatrickAuthor Commented:
Hi paulsolov, i have the agent installed and able to back it up. But i got to put the EV into backup mode manually. Is there a scipt whereby I can run to put the EV into backup mode automatically and then return to normal after the backup end?
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Paul SolovyovskySenior IT AdvisorCommented:
The agent should put EV into backup mode and take out of backup mode when completed.  Make sure you have Backup Exec 2010 R2 installed.  I have seen some issues with agent when backup exec is upgraded, if it doesn't work after R2 then give Backup Exec support a call, they should be able to resolve.

I typically run scripts only when the agent is not used, the agent makes your life a lot easier because it queisces everything for you.

Paul
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