piemckay
asked on
Sort Outlook 2007 Inbox by Email address, not display name
Hello,
I have a user that sorts his Outlook 2007 Inbox by the From field. However he has two (external) clients with the same name. Each time they email him they are grouped under the same From group because they have the same display name (Ipresume configured at their side).
Is there any way to sort by email address and not display name, so that these two clients are anot grouped together?
Thanks
I have a user that sorts his Outlook 2007 Inbox by the From field. However he has two (external) clients with the same name. Each time they email him they are grouped under the same From group because they have the same display name (Ipresume configured at their side).
Is there any way to sort by email address and not display name, so that these two clients are anot grouped together?
Thanks
ASKER
Thanks for the response. Unfortunately that didn't work, it didn't seem to affect the display name in my inbox. It seems to use the display name that they have configured rather than the conatct name at our side.
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ASKER
Thanks. Very useful information.
In the Outlook Contacts, right click on the contact and click Open
In there, there is an option to called "File As" - this in the first area top left - Under Name etc...
Change that to something else, and that should separate them in the display fields in Outlook