About a week ago I installed Mcafee Groupshield for Exchange 7.0.716.103 Service Pack 1 on our server. It is running fine and I can see it scanning email on the Reports tab. The problem is that it fails when clicking the Update Now tab. I decided to look on Task Status to see what is going on.
When I did that today it was "downloading avvdat-6163.zip." It successfully did that but then it went to "Copying Engine". It was on that that it failed. It went "Update Failed". This was 4 minutes 43 seconds after commencing the download task. So on the update information tab I am now left with 17 November 2008 being the date i.e no updates have happened since installation.
What could it be? Can anybody advise on what to do?