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Playing streaming Windows Media Content with Roaming Profiles freezes.

Posted on 2010-11-11
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Last Modified: 2012-05-10
I have one of those pull my hair out sort of issues here...

I currently have a W2k3 domain with about 150 computers (a mixture of windows 7 and Windows XP machines of different ages)...all setup with Roaming profiles and redirected folders.

On quite a few of these machines, whenever we play streaming windows media content on a website through a browser, Windows Media player freezes (resource usage shoots to 30-40 percent) and I never see the "buffering bar" at the bottom.

Seems to be some sort of roaming profile issue, but for the life of me I cant figure out what it is. I dont have a lot of settings setup through Group Policy at all.

WMP version does not seem to matter, although I seem to have more luck with things working right on Windows XP with WMP10.

Any clues on where to look??

Thanks in advance for any help :)
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Question by:bmwplow
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Accepted Solution

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johnb6767 earned 1500 total points
ID: 34112836

Can you please post the output of the following text file? Change the servernames if desired....

Curious to see exactly whats redirected where....

Any chance the Local Settings\Temp directory isnt excluded?

Another player like VLC play any better?
reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders">sf.txt
reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders">>sf.txt
notepad sf.txt

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Expert Comment

by:johnb6767
ID: 34112846
Also, in regards to "resource usage shoots to 30-40 percent"

What spikes the CPU, wmplayer.exe?
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Author Comment

by:bmwplow
ID: 34120950
Yes, wmplayer spikes the cpu. Everything else is fine.

Let me run that script today and see what it does.
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Author Comment

by:bmwplow
ID: 34123840

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    AppData      REG_SZ      \\conbmw-dc01\Redirected\bmwtest\Application Data
    Cookies      REG_SZ      C:\Documents and Settings\bmwtest\Cookies
    Desktop      REG_SZ      \\conbmw-dc01\Redirected\bmwtest\Desktop
    Favorites      REG_SZ      C:\Documents and Settings\bmwtest\Favorites
    NetHood      REG_SZ      C:\Documents and Settings\bmwtest\NetHood
    Personal      REG_SZ      \\conbmw-dc01\Redirected\bmwtest\My Documents
    PrintHood      REG_SZ      C:\Documents and Settings\bmwtest\PrintHood
    Recent      REG_SZ      C:\Documents and Settings\bmwtest\Recent
    SendTo      REG_SZ      C:\Documents and Settings\bmwtest\SendTo
    Start Menu      REG_SZ      C:\Documents and Settings\bmwtest\Start Menu
    Templates      REG_SZ      C:\Documents and Settings\bmwtest\Templates
    Programs      REG_SZ      C:\Documents and Settings\bmwtest\Start Menu\Programs
    Startup      REG_SZ      C:\Documents and Settings\bmwtest\Start Menu\Programs\Startup
    Local Settings      REG_SZ      C:\Documents and Settings\bmwtest\Local Settings
    Local AppData      REG_SZ      C:\Documents and Settings\bmwtest\Local Settings\Application Data
    Cache      REG_SZ      C:\Documents and Settings\bmwtest\Local Settings\Temporary Internet Files
    History      REG_SZ      C:\Documents and Settings\bmwtest\Local Settings\History
    My Pictures      REG_SZ      \\conbmw-dc01\Redirected\bmwtest\My Documents\My Pictures
    Fonts      REG_SZ      C:\WINDOWS\Fonts
    My Music      REG_SZ      \\conbmw-dc01\Redirected\bmwtest\My Documents\My Music
    CD Burning      REG_SZ      C:\Documents and Settings\bmwtest\Local Settings\Application Data\Microsoft\CD Burning
    My Video      REG_SZ      
    Administrative Tools      REG_SZ      

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    AppData      REG_EXPAND_SZ      \\conbmw-dc01\Redirected\bmwtest\Application Data
    Desktop      REG_EXPAND_SZ      \\conbmw-dc01\Redirected\bmwtest\Desktop
    Favorites      REG_EXPAND_SZ      %USERPROFILE%\Favorites
    NetHood      REG_EXPAND_SZ      %USERPROFILE%\NetHood
    Personal      REG_EXPAND_SZ      \\conbmw-dc01\Redirected\bmwtest\My Documents
    PrintHood      REG_EXPAND_SZ      %USERPROFILE%\PrintHood
    Programs      REG_EXPAND_SZ      %USERPROFILE%\Start Menu\Programs
    Recent      REG_EXPAND_SZ      %USERPROFILE%\Recent
    SendTo      REG_EXPAND_SZ      %USERPROFILE%\SendTo
    Start Menu      REG_EXPAND_SZ      %USERPROFILE%\Start Menu
    Startup      REG_EXPAND_SZ      %USERPROFILE%\Start Menu\Programs\Startup
    Templates      REG_EXPAND_SZ      %USERPROFILE%\Templates
    My Pictures      REG_EXPAND_SZ      \\conbmw-dc01\Redirected\bmwtest\My Documents\My Pictures
    Local Settings      REG_EXPAND_SZ      %USERPROFILE%\Local Settings
    Local AppData      REG_EXPAND_SZ      %USERPROFILE%\Local Settings\Application Data
    Cache      REG_EXPAND_SZ      %USERPROFILE%\Local Settings\Temporary Internet Files
    Cookies      REG_EXPAND_SZ      %USERPROFILE%\Cookies
    History      REG_EXPAND_SZ      %USERPROFILE%\Local Settings\History
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Expert Comment

by:johnb6767
ID: 34128381
Just for giggles in teh Shell Folders value above for "My Video".....

Create the folder "My Videos" in "\\conbmw-dc01\Redirected\bmwtest\My Documents\My Videos". Thats probably why it is an empty value. They usually blank if they cannot be resolved after redirection......

Might be trying to find that folder....
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Author Comment

by:bmwplow
ID: 34157657
Didnt seem to help anything. I do think it is something to do with the docs redirection, maybe even with directing Application Data...but it seems like Microsoft would of know if it screwed things up or not.

Guess I will keep lookin.
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LVL 66

Expert Comment

by:johnb6767
ID: 34161770
Can you get a capture of wmplayer.exe when it spikes the CPU?

Process Explorer
http://live.sysinternals.com/procexp.exe

Double click wmplayer.exe, and go to the Threads Tab. Take a screenshot, and double click the CPU hog thats eating the CPU there. Take another screenshot and please post... Might give some insight.....

Process Monitor
http://live.sysinternals.com/procmon.exe

Might want to check to see if it cannot find somehting that it is looking for..... I wouldnt even turn on reg filtering to start with, just the files, and only include wmplayer.exe.....

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Author Comment

by:bmwplow
ID: 34226863
Tracked it to an issue with roaming profiles. Had no issues until I added my test user to that group.

Now will have to backtrack from there.

Thanks for help so far.
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LVL 66

Expert Comment

by:johnb6767
ID: 34245219
NP. I thought we knew it was a Roaming Issue?

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Author Closing Comment

by:bmwplow
ID: 34607860
This gave me the place to start. The issue turned out to be an issue with "automatic connection" not being clicked in IE...which is strange because I dont have it set to disable in any of my GP rules. It only clicks off when making a policy with Redirected Folders. Might be a bug, who knows.

Do appreciate the help, and sorry for the waste of time.
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