SBS2003 - Exchange Errors - Event ID 9792

TriumphLTD
TriumphLTD used Ask the Experts™
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Hi Everyone,

Recently I have had some strange issues with Exchange so we ran the following command:

isinteg -s servername -test alltest

This ran through and found 22 erros. I ran the test again as you should and it came up clean. I am now getting the following errors regularly throughout the day:

Source: MSExchangeIS Mailbox
Catagory: Background Cleanup
Event ID: 9792

Cleanup of the DeliveredTo table for database 'First Storage Group\Mailbox Store (RMSERVER)' failed with error -1017. 0 entries were purged before the failure was encountered.

I think my only option may be a hard repair (Eseutil) but am aware this can delete data. Just wondered what everyone else thought.

Thanks

Dave
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It look that your DB is corupted.
As always it is good to have a backup.
http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html

Other possibility is to create additional mailbox database and move all mailboxes to new database.

Author

Commented:
Ok thanks for the advice, any other ideas any one or am I looking at an ESEUTIL or fresh DB install?

Thanks
Alan HardistyCo-Owner
Top Expert 2011

Commented:
If you run isinteg you should add the -fix switch to actually fix the errors, but this is always good after running:
eseutil /p
eseuti /d
then isinteg -s servername -fix -test alltests
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Author

Commented:
Hi Alan,

My mistake, this is the command I ran already, I did do the -fix switch too.

Dave
Alan HardistyCo-Owner
Top Expert 2011

Commented:
No probs - I was hoping you had : )
Are there are other ESE errors in the Application Event Logs?

Author

Commented:
Just checked and they are the only errors, nothing else at all.
Co-Owner
Top Expert 2011
Commented:
Good news.

Running eseutil /p, then eseutil /d then isinteg can lose data for you, but generally only data that is corrupt anyway, so not much use to you.

Make sure you have a full database backup before you start and ideally take a copy of the .EDB and .STM files, repair those and then move the originals out of the way and replace the repaired ones with the originals, then mount the database and all should be fine.

Author

Commented:
Ok good advice thankyou. I will get this booked in.

Dave

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