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Sync Issues in Outlook 2010

Posted on 2010-11-11
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Last Modified: 2012-05-10
I believe I have managed to get everything migrated from Exchange 2007 to 2010.  I finally got the OAB to work but now I'm keep getting messages in my "Sync Issues" folder in outlook.  It looks like everything is synchronizing except for Forms.  Below is a snippet from one of the messages:

8:51:55 Downloading from server 'mail.domain.edu'
8:51:55 Uploading to server 'mail.domain.edu'
8:51:55          1 view(s)/form(s) updated in online folder
8:51:55 Synchronizing Forms
8:51:55 Downloading from server 'EXCH10-1.domain'
8:51:55 Error synchronizing folder
8:51:55              [80004005-501-4B9-560]
8:51:55              The client operation failed.
8:51:55              Microsoft Exchange Information Store
8:51:55              For more information on this failure, click the URL below:
8:51:55              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:51:55 Done
8:52:11 Microsoft Exchange offline address book
8:52:11 Download successful

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The thing I notice is that every thing down to "Synchronizing Forms" has mail.domain.edu for the server name but when it gets to Forms it has EXCH10-1.DOMAIN.  In our configuration "mail.domain.edu" is our load balancer.  EXCH10-1 is one of our exchange 2010 servers.  How do I check the configuration of the Forms folder to see what is making it try to go directly to our exchange server instead of our load balancer?

Thanks for any help

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Question by:spicer411
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LVL 27

Expert Comment

by:davorin
ID: 34113391
Try to disable cached mode, delete ost file and enable cached mode again. It may help.
Another option:
http://blogs.technet.com/b/agobbi/archive/2010/08/04/troubleshooting-error-synchronizing-folder-synchronizing-forms-80004005-501-4b9-560.aspx
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Author Comment

by:spicer411
ID: 34113870
I've already tried that a few times to no avail.
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LVL 27

Expert Comment

by:davorin
ID: 34114218
Also the option in link? (removing PF replica)
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Author Comment

by:spicer411
ID: 34120120
The information in the links don't appear to be relevant to Exchange 2010.  
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Accepted Solution

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davorin earned 2000 total points
ID: 34148895
Sorry for long delay.
On multiple sites I have seen that Ms has confirmed that it is a bug.
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_25492306.html
Non official rumors says that it should be fixed in RU5 or SP1, but I have not found any confirmations.
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