Sync Issues in Outlook 2010

Posted on 2010-11-11
Medium Priority
Last Modified: 2012-05-10
I believe I have managed to get everything migrated from Exchange 2007 to 2010.  I finally got the OAB to work but now I'm keep getting messages in my "Sync Issues" folder in outlook.  It looks like everything is synchronizing except for Forms.  Below is a snippet from one of the messages:

8:51:55 Downloading from server 'mail.domain.edu'
8:51:55 Uploading to server 'mail.domain.edu'
8:51:55          1 view(s)/form(s) updated in online folder
8:51:55 Synchronizing Forms
8:51:55 Downloading from server 'EXCH10-1.domain'
8:51:55 Error synchronizing folder
8:51:55              [80004005-501-4B9-560]
8:51:55              The client operation failed.
8:51:55              Microsoft Exchange Information Store
8:51:55              For more information on this failure, click the URL below:
8:51:55              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
8:51:55 Done
8:52:11 Microsoft Exchange offline address book
8:52:11 Download successful


The thing I notice is that every thing down to "Synchronizing Forms" has mail.domain.edu for the server name but when it gets to Forms it has EXCH10-1.DOMAIN.  In our configuration "mail.domain.edu" is our load balancer.  EXCH10-1 is one of our exchange 2010 servers.  How do I check the configuration of the Forms folder to see what is making it try to go directly to our exchange server instead of our load balancer?

Thanks for any help

Question by:spicer411
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LVL 27

Expert Comment

ID: 34113391
Try to disable cached mode, delete ost file and enable cached mode again. It may help.
Another option:

Author Comment

ID: 34113870
I've already tried that a few times to no avail.
LVL 27

Expert Comment

ID: 34114218
Also the option in link? (removing PF replica)

Author Comment

ID: 34120120
The information in the links don't appear to be relevant to Exchange 2010.  
LVL 27

Accepted Solution

davorin earned 2000 total points
ID: 34148895
Sorry for long delay.
On multiple sites I have seen that Ms has confirmed that it is a bug.
Non official rumors says that it should be fixed in RU5 or SP1, but I have not found any confirmations.

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