Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Unable to autheticate to Citrix XenApp

Posted on 2010-11-11
9
1,547 Views
Last Modified: 2012-05-10
I have just finished installing or first XenAPP 6 server on server 2008 R2.

I have setup the website, the published apps and resolved a number of bugs already but when I try to login to the xenapp site as a user I get the following error:

"The system could not log you on. Ensure that you entered your details correctly and try again. If you are still unable to log on, contact your system administrator as your credentials may be invalid or there may be a problem with the authentication system. "

Authentication for the site is setup as explicit
I've double checked the remote desktop users group and group policy and both allow user to login to the server.
0
Comment
Question by:PerimeterIT
  • 5
  • 3
9 Comments
 
LVL 8

Expert Comment

by:zoubi77
ID: 34114288
did you set up you xml port correctly in WebInterface Farm section??Also check event viewer
0
 
LVL 1

Author Comment

by:PerimeterIT
ID: 34114341
Event log "All the Citrix XML services configured for farm 'X' failed to respond to this XML Service transaction."

Define setup 'Correctly' ?

I have XML port 8080
transport http
servers list the citrix server
ssl relay none
0
 
LVL 8

Expert Comment

by:zoubi77
ID: 34114453
Do you see port specified later in this error log message. F.E An error of type IMA with an error ID of 0x8100001D was reported from the Citrix XML Service at address http://myserver.mydomain.com:8080 ???
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 1

Author Comment

by:PerimeterIT
ID: 34114597
The Citrix XML service object was not found
citrix1:8080/scripts/wpnbr.dll
0
 
LVL 1

Author Comment

by:PerimeterIT
ID: 34114650
OK it looks like I have the licensing server on the same port at the XML services, is it just a matter of me changing the port in the server farm settings?
0
 
LVL 8

Accepted Solution

by:
zoubi77 earned 250 total points
ID: 34114678
Ups..looks like you do not have /Scripts folder under Default Web site. Can you confirm that?
0
 
LVL 1

Author Comment

by:PerimeterIT
ID: 34114749
looks like, anyway I can force it to be there?
0
 
LVL 19

Expert Comment

by:basraj
ID: 34116585
0
 
LVL 1

Author Comment

by:PerimeterIT
ID: 34191905
I ended up reinstalling Citrix from scratch, but thanks for the help guys!
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

837 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question