Okay - we had a crash this morning - not starting up - went into safe mode and it started - tried to run system restore but it wouldn't run because the system had errors - - and to run chkdsk - well it wouldn't run chkdsk while in use but gave me an option to run on start-up - checked that and restarted computer and it wouldn't run (I don't think) so I restarted the computer and this time it started up in regular mode and I started chkdsk from a utility program(Advanced System Care) from a 3rd party source - trouble is that version of chkdsk will only read files but not fix it - I need to have the files fixed. So how do I get around the fact that vista is telling me it can't run chkdsk while computer is running and how do I get it to fix the files without using the utility because it doesn't offer a fix option it is indicating at least one error saying an index entry from $0 of file 25 is incorrect,processed. I'm still rerunning chkdsk so there may be more errors. Please be extremely specific in fixes as I am not a technical person and need to know every button to click and every backslash to input - THANK YOU This is running on A Dell Latitude D630 running Vista business edition
One more thing chkdsk ran and that shut itself out - where do I find the log from it to find out what errors it found?