Solved

Windows Media player 11 codacs

Posted on 2010-11-11
11
1,210 Views
Last Modified: 2012-06-27
I have run in to this problem several times and have not been able to find a solution.
Windows XP SP3 with Windows Media Player 11.

When a user tries to play any audio file, including .wav or mp3, media player will generate an error that it cannot play the file because it does not have the codac installed. These are standard files that play on all other machines just fine. When I look at the codecs installed by using the help menu, the machine with the issue shows the following as being installed.

ACM AC3Filter AC3/DTS codec 0001
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 wmadmod.dll 11.0.5721.5262
DMO WMAPro over S/PDIF DMO 0162 wmadmod.dll 11.0.5721.5262
DMO WMA Voice Decoder DMO 000A, 000B wmspdmod.dll 11.0.5721.5263

A machine that plays the files correctly shows these codacs installed.

ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 5.1.2600.5512
ACM Microsoft ADPCM CODEC 0002 msadp32.acm 5.1.2600.5512
ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm 5.1.2600.0
ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 5.1.2600.0
ACM DSP Group TrueSpeech(TM) Software 0022 tssoft32.acm 1.1.1.5
ACM Microsoft G.723.1 CODEC 0042 msg723.acm 4.4.0.3400
ACM Windows Media Audio 0161 msaud32.acm 8.0.0.4502
ACM Sipro Lab Telecom ACELP.net audio codec 0130 sl_anet.acm 3.2.0.0
ACM Indeo® audio software 0402 iac25_32.ax 2.0.5.53
ACM Fraunhofer IIS MPEG Layer-3 Codec (advanced) 0055 l3codeca.acm 1.9.0.306
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 wmadmod.dll 11.0.5721.5145
DMO WMAPro over S/PDIF DMO 0162 wmadmod.dll 11.0.5721.5145
DMO WMA Voice Decoder DMO 000A, 000B wmspdmod.dll 11.0.5721.5263

I have checked the machine that will not play audio and the files exist in the same locations. I have tried un-installing media player and re-installing without any effect. I have also tried manually installing additional codacs without luck. Is there anyway to get the default audio codacs properly installed withour re-installing the entire operating system?
0
Comment
Question by:summitMIS
11 Comments
 
LVL 2

Expert Comment

by:agengler11
Comment Utility
I would use an alternative player.
0
 
LVL 7

Expert Comment

by:BobintheNoc
Comment Utility
Try the K-Lite MAXimum codec pack, a very popular set, works great w/WMP.
0
 
LVL 7

Expert Comment

by:Gladys Kerns
Comment Utility
2nd vote for K-Lite (give Bob the credit)... I don't know how your original codecs got jacked-up but K-Lite codecs will work well for you.

when you say "I have tried manually installing with no luck"... what do you mean when you say "no luck"?
0
 
LVL 18

Expert Comment

by:hopeleonie
Comment Utility
Did you try K-Lite Mega Codec Pack?
http://www.codecguide.com/
0
 
LVL 47

Expert Comment

by:dbrunton
Comment Utility
Download the player from http://www.filehippo.com/download_windows_media_player/tech/ and try that.

No joy then go the K-Lite Codec Pack http://www.free-codecs.com/download/k_lite_codec_pack.htm (you've got a wide choice there) or the CCCP Pack http://cccp-project.net/

The last one is getting popular compared against the K-Lite pack.  Note that the K-Lite codec pack will probably include the G-Spot util and the K-Lite Codec tool which may help in solving your code problems.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 13

Expert Comment

by:JeremySBrown
Comment Utility
I would suggest that you use VLC media player.
http://www.videolan.org/vlc/
0
 
LVL 22

Expert Comment

by:orangutang
Comment Utility
Also, try opening Dial-a-fix (http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles), check all checkboxes under the "Registration center" section and click "GO".
0
 

Author Comment

by:summitMIS
Comment Utility
Using another player is not an option, These are corporate machines and the software needs to be consistant across all computers. As I said, I have already tried installing additional codacs, including K-lite but none had any effect. The codacs posted above are all that show, even after the other codacs have been installed.
I will take a look at the dial-a-fix app when I return to the office on Monday.
0
 
LVL 47

Expert Comment

by:dbrunton
Comment Utility
Have a look at this article http://kb2.adobe.com/cps/408/kb408928.html

Find the section Identify Problematic Windows Codecs

Use regedit to navigate to the registry key shown and see what codecs are listed there.
0
 

Accepted Solution

by:
summitMIS earned 0 total points
Comment Utility
I have given up, I can't waste any more time on this one. Will just have to bite the bullet and re-install from scratch.
0
 

Author Closing Comment

by:summitMIS
Comment Utility
Given up, no useful answers given and cannot waste any more time on this issue.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Excel object stays open 19 64
3D Rendering GPU or CPU? 1 61
How to install Windows XP Driver 28 90
Computer software inventory 5 33
Tired of waiting for your show or movie to load?  Are buffering issues a constant problem with your internet connection?  Check this article out to see if these simple adjustments are the solution for you.
The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
This video will demonstrate how to customize windows, tools, and control bars, and save them as screen sets. Open and resize windows: Customize the toolbar: Customize the control bar: Customize your tool selections: Your screen set is alread…
Viewers will learn how to create burn videos onto a DVD using Nero Suite including creating a DVD menu and chapters.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now