asked on

Outlook web access problem

Hello,

I have a problem in a network. I changed today the router cause the old had problems with a new one thomson tg585 v7 isdn line. This network has 2 servers a pdc and an exchange. After the installation i cant have owa outside the network. when i connect through vpn in my pc locally i have but when i disconnect the vpn i get the error after some seconds "the connection lost."

What i type is https://mail.domain.com:port/exchange

Any help please?

Dustin99352

Are you sure that port isn't blocked or a firewall is stopping you? Those seem like the most likely culprit unless you changed the IP of your Exchange CAS and forgot to update external DNS or something.

Thanks

mmitechnic

ASKER

The ip of the servers are the same. And the new router has the same ip with the old one. Also i disable now the firewall of the router. I dont know actually if i have some errors with the ports i opened in the router. What ports i have to open and in which server each?

ASKER CERTIFIED SOLUTION

Viral Rathod

membership

Create a free account to see this answer

Signing up is free and takes 30 seconds. No credit card required.

See answer

Dustin99352

Unless you changed something OWA should be using port 80 for HTTP and 443 for HTTPS (SSL) What exactly happens when you browse externally to the site? You really shouldn't even have to enter the port. You should just be able to go to mail.domain.com assuming you have external access configured correctly and have the login prompt or some OWA error. Do it even resolve at all when you do that?

mmitechnic

ASKER

When i open ports it asks for the ip to open them. which of them to open in pdc and which of them in exchange?

SOLUTION

Dustin99352

membership

Create a free account to see this answer

Signing up is free and takes 30 seconds. No credit card required.

See answer

mmitechnic

ASKER

Ok i opened 1723 in pdc for vpn and 25, 80, 443 and 4433 for ssl in exchange. I reenable the firewall of the router and now i can access the mailbox with owa. Thanks very much for the help.