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Veritas Backup Exec and WD Sharespace Issue

Posted on 2010-11-11
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Hi, am using Veritas Backup Exec V9.1 on a MS Server 2003 and i am trying to backup a WD 2Tb NAS. I have added it in the user defined selection via the UNC option. I am able to select it Ok and have set up the username and password of the server administrator into the list of users on the NAS so as Veritas can log on but when i run a test in Veritas i get the following error.

Error: a000846b, The job failed with the following error:
Device could not be backed up because an error occurred while connecting to the Remote Agent for Windows Servers.
Make sure that the Remote Agent for Windows Servers is running on the target computer.

How do i get the Remote Agent to run on the NAS, not possible right, so what am i missing.


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Question by:dazcoates
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Wolfhere earned 500 total points
ID: 34117296
The error occurs because NDMP Port 10000 is in use by a third party application.
Change the NDMP Port Number following the Technote given below in the Related Documents section, so that Backup Exec and other applications can run simultaneously.
http://www.symantec.com/business/support/index?page=content&id=TECH24256

Note also: This error may also occur if the Backup Exec Service Account password has been reset and this is not being reflected in Backup Exec. This maybe resolved by updating the password in the Backup Exec


From: http://www.symantec.com/business/support/index?page=content&id=TECH43106 and
          http://www.symantec.com/business/support/index?page=content&id=TECH24256
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by:dazcoates
ID: 34140789
Tried that with no success
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by:dazcoates
ID: 34161136
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