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Exchange 2010 Activesync Issue

Posted on 2010-11-11
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Medium Priority
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Last Modified: 2013-12-27
Cannot sync droid post exch2010 migration. Getting: Any Ideas? cannot find anything clear about this online. Thanks SJMP

Log Name:      Application
Source:        MSExchange ActiveSync
Date:          11/11/2010 9:44:49 PM
Event ID:      1021
Task Category: Requests
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      mail.mydomain.com
Description:
A non-compliant phone is trying to connect with Exchange ActiveSync. However, the Exchange ActiveSync mailbox policy for user [domain\user] and device ID [41g3xxxxxxxxxxxxxxxxx45] requires phones to be compliant before they synchronize with Exchange ActiveSync.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange ActiveSync" />
    <EventID Qualifiers="32772">1021</EventID>
    <Level>3</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-11-12T02:44:49.000000000Z" />
    <EventRecordID>2702</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mail.mydomain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>domain\user</Data>
    <Data>4131303030303133353544444545</Data>
  </EventData>
</Event>
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Comment
Question by:sparkis
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4 Comments
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 34117805
Do you check on Allow non-provisionable devices in ActiveSync policy?
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 34118004
if needed check on the WM Emulator 6.5 and confirm that the other aspects of the EAS are working fine

Installing and running Windows Mobile emulators
http://msexchangeteam.com/archive/2007/09/17/447033.aspx
0
 

Accepted Solution

by:
sparkis earned 0 total points
ID: 34119974
I fixed the issue last night. The problem when rolling out Exchange 2010 - if you are a member of elevated groups - domain admin.... your security rights get stripped on an hourly basis or something. You need to remove a user from these groups in order to get activesync working.

If you select Advanced View in ADUC - select the user with the problem - select security, advanced - you will see they are not inheriting permissions. This is the cause. Check that and remove their domain admin priv, and they will sync.  
0
 

Author Closing Comment

by:sparkis
ID: 34153276
This is the answer
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