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system restore in windows 7 not working; error message about registry

Posted on 2010-11-11
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Last Modified: 2012-08-14
Hello! I've been attempting to resolve the problem that I asked about here

http://www.experts-exchange.com/Hardware/Displays_Monitors/Q_26607692.html

by trying system restore... however no matter which restore point I use - this is what I get:
"System restore failed while mounting the registry from the restore point. An unspecified error occured during system restore (0x800703f1)"

every so often i use cc cleaner and fix registry errors... could that be the problem? is this hopeless??
incidentally, if anyone has any suggestions for my screen problem (above link) i would be deeply grateful :)
thanks!!!
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Question by:jpomerantz
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by:BigBadWolf_000
ID: 34118177
try disabling the firewall/ anti-virus installed on your computer temporarily and then try to restore to earlier settings
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by:BigBadWolf_000
ID: 34118201
try in safe mode
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by:jpomerantz
ID: 34118467
ok that was interesting... tried that - and still didn't work - but the error message changed! this time, the error message said that system restore failed cuz it couldn't access files and that this is probably due to antivirus so I should disable it... ha!!! but that's what I had just done!!! tried a few times to disable and run it - same thing. telling me that it cant access files likely to do antivirus. i think i have the wierdest computer in the world sometimes!!
tried safe mode too... nothin doin
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Author Comment

by:jpomerantz
ID: 34119078
don't know if this is relevant... I tried just creating a restore point and restoring to it - and it worked fine... so it must not be the antivirus etc right? it must be something about the old data that's messed up. is there maybe a program that I could get (even purchase) that could fix the registry - or whatever - to make the system restore work? or is that a long shot?

thanks so much for your help!!
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BigBadWolf_000 earned 500 total points
ID: 34120723
I have used this product before...
http://www.pctools.com/registry-mechanic/?ref=google&gclid=COe6lai-m6UCFQpvbAod4QxmHw

but i do not think it will fix a past corrupted system restore point. which antivirus are you using?

Do a Windows Repair on your laptop you will need the install CD/DVD. How...
http://www.sevenforums.com/tutorials/3413-repair-install.html

Then after that reinstall your video driver to the latest....this may not fix your vga port issue, but will bring your PC software back to normal


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Author Comment

by:jpomerantz
ID: 34128351
the theory at this point is that when the previous screen blew it messed up the port - maybe even the mother board so I have to figure out what to do... doesn't seem like restoring or renewing the system would even help at this point.
thanks so much for your time!!
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by:BigBadWolf_000
ID: 34128374
Your welcome
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