system restore in windows 7 not working; error message about registry

Posted on 2010-11-11
Last Modified: 2012-08-14
Hello! I've been attempting to resolve the problem that I asked about here

by trying system restore... however no matter which restore point I use - this is what I get:
"System restore failed while mounting the registry from the restore point. An unspecified error occured during system restore (0x800703f1)"

every so often i use cc cleaner and fix registry errors... could that be the problem? is this hopeless??
incidentally, if anyone has any suggestions for my screen problem (above link) i would be deeply grateful :)
Question by:jpomerantz
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LVL 14

Expert Comment

ID: 34118177
try disabling the firewall/ anti-virus installed on your computer temporarily and then try to restore to earlier settings
LVL 14

Expert Comment

ID: 34118201
try in safe mode

Author Comment

ID: 34118467
ok that was interesting... tried that - and still didn't work - but the error message changed! this time, the error message said that system restore failed cuz it couldn't access files and that this is probably due to antivirus so I should disable it... ha!!! but that's what I had just done!!! tried a few times to disable and run it - same thing. telling me that it cant access files likely to do antivirus. i think i have the wierdest computer in the world sometimes!!
tried safe mode too... nothin doin
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Author Comment

ID: 34119078
don't know if this is relevant... I tried just creating a restore point and restoring to it - and it worked fine... so it must not be the antivirus etc right? it must be something about the old data that's messed up. is there maybe a program that I could get (even purchase) that could fix the registry - or whatever - to make the system restore work? or is that a long shot?

thanks so much for your help!!
LVL 14

Accepted Solution

BigBadWolf_000 earned 500 total points
ID: 34120723
I have used this product before...

but i do not think it will fix a past corrupted system restore point. which antivirus are you using?

Do a Windows Repair on your laptop you will need the install CD/DVD. How...

Then after that reinstall your video driver to the latest....this may not fix your vga port issue, but will bring your PC software back to normal


Author Comment

ID: 34128351
the theory at this point is that when the previous screen blew it messed up the port - maybe even the mother board so I have to figure out what to do... doesn't seem like restoring or renewing the system would even help at this point.
thanks so much for your time!!
LVL 14

Expert Comment

ID: 34128374
Your welcome

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