Solved

HP Proliant DL360 G3 - An Error has occurred while reading Hardware Information

Posted on 2010-11-12
2
943 Views
Last Modified: 2012-05-10

When I use SmartStart  7.6 and 7.5 in HP Proliant DL 360 G3 server will halt and will not finish the installation. The server will complete Power-On Self-Test, however, immediately after booting into SmartStart, the following error message will be displayed:

An Error has occurred while reading Hardware Information. Click OK to reboot .

Please give your valuable solution for fix the above problem .


thanks,

Vipin.G

0
Comment
Question by:spectrumsofttech
  • 2
2 Comments
 
LVL 5

Expert Comment

by:TheMetalicOne
Comment Utility
I would consider downloading smartstart 8.6, it is possible the version you are using doesnt have the drivers necessary for some of the hardware in your server.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=ca&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-d7672226b6284520b9e292b9bd
0
 
LVL 5

Accepted Solution

by:
TheMetalicOne earned 500 total points
Comment Utility
Sorry, correction, smart start 8.25
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Requirements: root access via SSH, telnet, or other.. Alternately, access from the server administrator to run a counter-strike server, and the proper access rights to do so. Enough free disk space (and allowed to use this much, eg disk quota): 6…
Learn about cloud computing and its benefits for small business owners.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now