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HP Proliant DL360 G3 - An Error has occurred while reading Hardware Information

Posted on 2010-11-12
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Last Modified: 2012-05-10

When I use SmartStart  7.6 and 7.5 in HP Proliant DL 360 G3 server will halt and will not finish the installation. The server will complete Power-On Self-Test, however, immediately after booting into SmartStart, the following error message will be displayed:

An Error has occurred while reading Hardware Information. Click OK to reboot .

Please give your valuable solution for fix the above problem .


thanks,

Vipin.G

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Question by:spectrumsofttech
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by:TheMetalicOne
ID: 34120291
I would consider downloading smartstart 8.6, it is possible the version you are using doesnt have the drivers necessary for some of the hardware in your server.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=ca&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-d7672226b6284520b9e292b9bd
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TheMetalicOne earned 2000 total points
ID: 34120299
Sorry, correction, smart start 8.25
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