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spectrumsofttechFlag for India asked on

HP Proliant DL360 G3 - An Error has occurred while reading Hardware Information


When I use SmartStart  7.6 and 7.5 in HP Proliant DL 360 G3 server will halt and will not finish the installation. The server will complete Power-On Self-Test, however, immediately after booting into SmartStart, the following error message will be displayed:

An Error has occurred while reading Hardware Information. Click OK to reboot .

Please give your valuable solution for fix the above problem .


thanks,

Vipin.G

Server Hardware

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Last Comment
TheMetalicOne

8/22/2022 - Mon
TheMetalicOne

I would consider downloading smartstart 8.6, it is possible the version you are using doesnt have the drivers necessary for some of the hardware in your server.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=ca&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-d7672226b6284520b9e292b9bd
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TheMetalicOne

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