Link to home
Start Free TrialLog in
Avatar of jacass
jacass

asked on

unable to install printer via network share

we are currently running Windows server 2003 and have had this issue for a while.

I install a printer on to the server, I share it on the network and in active directory with the correct drivers installed for the client machines, when I attempt to install any printers that are shared on the server in active directory the client machine reports it is unable to find drivers for the printer, I am them required to manually find the drivers once found the printer installs correctly.

I obviously don't want users to continually search for drivers when installing printers via active directory so my question is how can I tell the client PC where the drivers are by the share on the server.
Avatar of thetime
thetime

Go to printer >> right click - properties on printer in question >> Sharing Tab >> Additional drivers >> Add the driver you usually browse to manually there.
Avatar of jacass

ASKER

Hi Thetime

the correct drivers are installed for the client machines on the server (i.e. "Additional drivers "), it would just appear that the client machines can't find them.
I had this problem a while ago. The cause were the permissions on the system folder on the server which contains the drivers. Usually, the system folder containing the drivers (C:\WINDOWS\system32\drivers) automatically gives "Read&Execute/List folder contents/Read" permissions to Users %ServerName%Users). However, I was using a different partition for programs, and the permissions on that folder (D:\WINDOWS\system32\drivers) were different. When I made them the same as on our other print servers (I added %domain%\authenticated users with Read&Execute permissions), the clients were able to install the printer drivers through the server.
Avatar of jacass

ASKER

How can I tell where the PS's are looking for the drivers when they try to install?
Avatar of jacass

ASKER

PC's sorry
SOLUTION
Avatar of bluemeln
bluemeln
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks, also for the detailed solution.
Avatar of jacass

ASKER

I know I resolve this myself but could not have done it without you, cheers