Solved

OWA hangs when sending certain emails

Posted on 2010-11-12
3
658 Views
Last Modified: 2013-12-19
one of our clients is running exchange 2003 SP2, all the users have an issue in OWA when they respond to certain emails... it will just sit there and hour glass at "sending email", we have to close out of the email and it never goes out.

This does not happen in the Outlook client, only while in OWA.  It does not happen to all emails only certain emails and I have noticed that it seems to have to do with the email content... when I delete almost all of the content, imagaes etc., it will send out fine.  When I copy the content of the email and paste it in a new email I still experience the issue sending so it definitely has to do with the email content.
0
Comment
Question by:btptech1
  • 2
3 Comments
 
LVL 15

Accepted Solution

by:
It breaks therefore I am earned 500 total points
ID: 34228476
Will it still hang if you create a new message in OWA, paste the body from a hanging email but leave the attachment out ? Other things to do would be to download a run ExBPA (Exchange Best Practices Analyzer) and also ExTRA (Exchange Troubleshooting Analyzer) both included with Exch 2007> but needs to be installed as an add-on to Exchange 2003. The latter items are a good thing to do regardless so its well worth looking at this anyway.
0
 

Author Comment

by:btptech1
ID: 34338097
Yes it does still hang with a new message after I paste the body from the haning email and try and send it.  I will try these suggestions thank you!
0
 

Author Closing Comment

by:btptech1
ID: 34338105
Thank you
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
php mail headers 2 44
Issue to mail 11 72
Exchange 2007 Single Mailbox Data Restore Help Needed 5 49
Identify bottom to remote server 2 32
Create high volume marketing opportunities using email signatures with these top 10 DOs and DON'Ts of email signature marketing.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
The purpose of this video is to demonstrate how to prevent comment spam on a WordPress Website. This will be demonstrated using a Windows 8 PC. Plugin Akismet will be used. Go to your WordPress login page. This will look like the following: myw…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now