Mailbox not receiving emails

Posted on 2010-11-12
Medium Priority
Last Modified: 2013-12-17
Trying to send emails to a mailbox on exchange 2007 and get the following error:

#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionJetErrorKeyDuplicate:16.18969:88000000, 17.27161:0000000050020000000000001A06000000000000, 255.23226:00000000, 255.27962:02000000, 255.27962:07000000, 255.17082:BBF9FFFF, 0.26465:80030400, 4.21921:BBF9FFFF, 255.27962:FA000000, 255.1494:15000000, 255.1238:2D000000, 6.21970:0F01048040008F660F010480, 6.21970:0F01048002018667EC030000, 6.21970:0F01048040008F660F010480, 6.21970:0F010480020186670F010480, 4.8916:E7FAFFFF, 4.14219:E7FAFFFF, 4.15243:E7FAFFFF, 4.12427:E7FAFFFF, 4.8916:E7FAFFFF, 4.14219:E7FAFFFF, 4.15243:E7FAFFFF, 4.12427:E7FAFFFF, 4.9867:E7FAFFFF, 6.21970:BDF9FFFF14004867BBF9FFFF, 6.21970:0F01048000801336BBF9FFFF, 4.31473:0F010480, 6.21970:0F01048000801336BBF9FFFF, 4.31473:0F010480, 4.11365:BBF9FFFF, 4.8485:BBF9FFFF, 4.6647:BBF9FFFF, 4.7183:BBF9FFFF, 4.7679:BBF9FFFF, 255.1750:BFF9FFFF, 0.26849:BFF9FFFF, 255.21817:BBF9FFFF, 0.20385:71040000, 4.28577:BBF9FFFF, 0.32001:BBF9FFFF, 4.29953:BBF9FFFF". ##
Question by:CCCITD
1 Comment
LVL 26

Accepted Solution

Tony J earned 2000 total points
ID: 34121437
Bad news - this is most likely database corruption.

Good news - it's most likely recoverable:

Move the mailbox to a different storage group (and if possible a new database) and run eseutil and isinteg

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