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Peter2930Flag for United Kingdom of Great Britain and Northern Ireland

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How do I change the IP address of my BT Home Hub as it conflicts with work VPN

My work VPN is on 192.168.1.xx.
My BT HomeHub is on 192.168.1.254 and I need to change the relevant IP range(s) to 192.168."not 1".xx so that it does not conflict.
My work IT Specialist was able to change my BT HomeHub to 192.168.12.xx in Jan 2010 and it worked for several months.
It was then reset at some stage.
Since then my work IT Specialist and BT phone help have been unable to change it.
This problem must be common for people with a BT HomeHub who wish to log into their work computer.
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wwakefield
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If this works the same as the BT DSL modems we use, you will need to reset it, access it with a Cat5 Cable with system set to DHCP and make your mods.  Before you reset....

1.  Can you attach directly to the modem with a cat 5 cable and get an IP address via DHCP?  If so, can you attach to the modem with a Web Browser and find the settings?

2.  What is the make/model?  Voyager?   Pull the manual and ge the default paswords etc. if necessary.

You can always call BT at 0845-600-7020 as they are very helpful.
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MikeKane
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A good suggestion, if your IT group listens, is for _them_ to change the LAN addressing away from 192.168.1.x .   It's the most common private LAN addressing default on almost all home/SOHO routers.  The problems will only continue to multiply as more VPN users come online.

Nip it in the bud now, and change the office network's scheme.  Less work than re-configuring everyone else's network.

Oh, and if they're not very creative, tell them to avoid 192.168.0.x, as it's probably the second most common scheme.

@ aleghart:   Man, that is good stuff right there.
Yes...the follow-up calls because "you broke my daughter's laptop" or "my TV isn't working" is a big drain on resources that can be avoided.

Plus, the re-numbering project is a great time to update LAN documentation as well as track down those mysterious objects that show up in the DHCP scope, but are hidden in a closet somewhere.
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Followed your instructions although some steps looked a bit different to me.
Problem solved.
Thank you very much.