Word 2010 "Print Current Page" does not print correct page
Posted on 2010-11-12
I have a customer that is trying to print single pages in different RTF documents. When she goes to "print current page", the cursor is on the page desired AND the page desired also shows in Backstage view as the page that will print. It does not print the correct page... in some cases it prints the next page, in others it prints nothing, and other times she says it prints something else.
I can consistently reproduce this on my system in various places in her file (270 pages in length) when it is in RTF format. If I save it to DOCX, however, it works correctly.
I don't know that saving her files as DOCX is a viable solution (for her) as the formatting, page numbers, etc, changes when this is done. Note: when I saved as DOCX with "maintain compatibility" checked, it still did not print the desired "current page".
I've looked all over and can't find any explanations (or solutions) for this.