Solved

Can't install Windows XP on Dell Inspiron 910

Posted on 2010-11-12
6
2,234 Views
Last Modified: 2012-05-10
I have a Dell Inspiron 910 (Mini 9) without optical drive.  I need to clean install Windows XP, and am trying to use an external DVD-RW drive which has never had a problem before on either Windows or Mac machines.  The initial part of the install goes smoothly, it detects it in BIOS, it goes through the text-based part fine, but once it restarts into the graphical interface, it immediately says that it cannot find the file 'asms' and do I want to point it to an alternate location.  The location it is looking in is CdRom0\I386, with no other options.  If I hit cancel, it says it cannot continue and reboots.  I have tried 2 separate Dell Windows XP install discs.

What can I do to get Windows XP installed?
0
Comment
Question by:FlameMoth
6 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 34123042
Are you using the original Dell Inspiron 910 OEM CD?

I believe that is critical.

I take it that the notebook boots from whatever CD you are using in the external DVD??
0
 
LVL 1

Author Comment

by:FlameMoth
ID: 34123140
Yes it is the CD that came with the computer, but there is nothing special about it (at least on the label), it is a regular Dell Windows XP Home Edition OEM CD.  I can install Windows 7 perfectly on it from the same DVD drive, but I need XP.
0
 
LVL 8

Expert Comment

by:ShareefHuddle
ID: 34123228
It sounds like the USB drivers for either the internal usb controller or your dvd-rom aren't installed. You may need to use something like nlite to rebuild a install cd with the drivers already installed. Or you can try installing an internal CD/DVD rom.
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 17

Accepted Solution

by:
pjam earned 125 total points
ID: 34123241
You said clean install so you have deleted the old partion and formatted with NTFS I believe.
MS has a dco for doing an upgrade or re-install at:  http://support.microsoft.com/kb/311755 so i am not sure that will help.  but check the statement:  "This issue may occur if the Setup program cannot communicate with the CD-ROM drive".
I would try cleaning the laser eye on your DVD-RW with a que tip and alcohol.  Also clean the CD with a clean cotton cloth moving from the center to the edge.
0
 
LVL 26

Expert Comment

by:akahan
ID: 34123315
When it complains at you that it can't find it in CdRom0\I386, just tell it to look in d:\I386  (assuming your CDROM is drive D:).

I bet it'll work just fine...
0
 
LVL 1

Author Closing Comment

by:FlameMoth
ID: 34123901
The Microsoft article worked if I formatted with FAT32, which is fine for what we need.  Thanks!
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
You are currently not connected to any networks 3 990
Old version of iTunes download 4 123
Event ID: 5719 / Source: NETLOGON 9 129
Exchange & AD management console 2 102
Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question