Solved

Dell Blue Screen Physical Dump

Posted on 2010-11-12
1
983 Views
Last Modified: 2016-09-30

My Dell PC has crashed on Startup - The error message - on Blue Screen - has the following text:

"STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\SytemRoot\System32\Config\SOFTWARE
or itls log or alternate.
It is corrupt, ansent, or not writable.

Beginning dump of physical memory
Physical dmp complete.
Contact your system administrator or technical support group for further assistance."


I am not a technical person and am concerned about the data stored in memory....
Please help.

0
Comment
Question by:AlFrancoFreeman
1 Comment
 
LVL 23

Accepted Solution

by:
Dr. Klahn earned 500 total points
ID: 34124518
Before you do anything else, >> make a full backup of the disk drive <<.  You will get lots of good advice here, with many things to try, but if anything goes wrong, it is important to be able to return the drive to the state it is in now, without further changes or damage.

After making the backup, my first attempt would be to try a standalone restore to the most recent bootable restore point.  This can be done using the Microsoft DaRT toolkit.  Instructions for doing a standalone restore can be found here:

http://www.aspfree.com/c/a/BrainDump/Using-System-Restore-on-a-NonBootable-PC/1/


0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

You have seen this as an option on your internet browser before or it may be completely new to you.  But what does this mean and why would I use this?
I don't know if many of you have made the great mistake of using the Cisco Thin Client model with the management software VXC. If you have then you are probably more then familiar with the incredibly clunky interface, the numerous work arounds, and …
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now