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ActiveX Control

Posted on 2010-11-12
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Last Modified: 2012-05-10
This website www.ltla.cc is a legit site with streaming video. On the network, I have one XP machine that wil access it fine, however, it is using IE6. On the Windows 7, I cannot view the video using IE8. I only get the GUI of the player with no image, just the red X in the top left corner. If I click play I get refresh error. So I imagine it to be an ActiveX issue. Any ideas how to work around this if it is? Other solution?  Thanks.
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Question by:rbudj
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5 Comments
 
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Accepted Solution

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50cal earned 2000 total points
ID: 34124301
Have you done all the basics?
1. Add the site to trusted sites
2. Modify the site security to allow the install of Active controls (Or at least prompt to install)
3. Check site security to make sure prompting for automatic downloading is enabled
4. Run IE as an Administrator, failing this disable UAC's and test
5. Log in with another windows user account - is the profile damaged?
6. Try booting into selective startup to see if any software on the machine is affecting the application.

50cal.
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LVL 16

Author Comment

by:rbudj
ID: 34127550
running through these. What is selective startup?
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LVL 7

Expert Comment

by:50cal
ID: 34129291
It's a boot mode where you specify which services/programs/start up items load at windows startup.
If you put it into Selective Startup mode and disable non-windows essential applications/services then it could rule out a conflict with another application.

Take a look at
http://netsquirrel.com/msconfig/index.html
for more information. You will also need to disable any non-Microsoft services from the services tab to further rule out conflicts.

50cal.
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LVL 16

Author Comment

by:rbudj
ID: 34158290
still working on this
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LVL 16

Author Closing Comment

by:rbudj
ID: 34271375
I ended up contacting the camera mfg. They gave me instructions on which particular Active X security settings to change.  Thanks.
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