Solved

Why doesn't the linkedin thingy show up in my social network accounts?

Posted on 2010-11-12
7
674 Views
Last Modified: 2012-05-10
I've installed the connector for linkedin into my Outlook 2010. I've restarted Outlook and when I go into 'social network accounts' all that is there is 'My Site'. How do I make it show up or am I just missing something simple?

Thanks all,
BW
0
Comment
Question by:bwinkworth
  • 4
  • 3
7 Comments
 
LVL 12

Expert Comment

by:snailcat
ID: 34126482
Try uninstalling the linkedin connector and then reinstalling it.

If that doesn't work uninstall it , then install one of the other connectors (facebook or myspace) and then install linkedin, restart outlook and it should work.

http://office.microsoft.com/en-us/outlook/outlook-social-connector-partner-listing-FX101812910.aspx

0
 

Author Comment

by:bwinkworth
ID: 34127228
Thanks for responding snailcat.
I've uninstalled it (using Control Panel) then I installed the Windows Live Messenger connector and it went in fine. During the install of that one it stated I needed a minor KB update so it got installed. I re-installed the LinkedIn one and it says that in installed successfully at the end. Upon clicking Finish it stated that it was already on the system and it still wont show up for some reason.

Thanks,
BW
0
 
LVL 12

Expert Comment

by:snailcat
ID: 34127680
Hi bwinkworth,

Are you able to see the Messenger connector & sign in?

I assume you are not seeing the linkedin option at all still?
0
What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 

Author Comment

by:bwinkworth
ID: 34128953
Yes I can see the Messenger connector and I can sign in to it as well. It is functioning.
I can't see the linkedin connector even after the un-install and re-install.
BTW it's Windows 7 Ultimate running Office 2010 x64.

Thanks again,
BW
0
 
LVL 12

Accepted Solution

by:
snailcat earned 125 total points
ID: 34129036
BW,

I don't have Windows 7 to test but I would direct you to this site for a discussion.  It sounds like it might be a problem with a conflict with another Outlook Add-in.

Another user had to delete their Outlook profile and regenerate it and that took care of the problem.

http://social.answers.microsoft.com/Forums/en-US/outlookacct/thread/9d2bd31c-2165-4140-a40f-efc6adb8e81a


Hope this helps
0
 

Author Comment

by:bwinkworth
ID: 34135950
Thanks for the info snailcat. That article lead me to some more articles where back in February 2010 where the linkedin connector wasn't supported for 64bit. I'll continue to research and post back here if I find anything to help others.

Thanks again,
BW
0
 

Author Comment

by:bwinkworth
ID: 34163612
So here's the final answer from LinkedIn support as of this date:

"The outlook social connector doesn't work with the 64 bit of Outlook 2010 and our toolbars have limited functionality on outlook 2010. They work best on Microsoft Windows XP/Vista, Microsoft Outlook XP (2002)/2003/2007. "
Would've been nice to know that from them before downloading and trying to install lol

Hopefully this helps someone else out.

Regards,
BW
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Join & Write a Comment

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Use email signature images to promote corporate certifications and industry awards.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now