Solved

Why doesn't the linkedin thingy show up in my social network accounts?

Posted on 2010-11-12
7
678 Views
Last Modified: 2012-05-10
I've installed the connector for linkedin into my Outlook 2010. I've restarted Outlook and when I go into 'social network accounts' all that is there is 'My Site'. How do I make it show up or am I just missing something simple?

Thanks all,
BW
0
Comment
Question by:bwinkworth
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 12

Expert Comment

by:snailcat
ID: 34126482
Try uninstalling the linkedin connector and then reinstalling it.

If that doesn't work uninstall it , then install one of the other connectors (facebook or myspace) and then install linkedin, restart outlook and it should work.

http://office.microsoft.com/en-us/outlook/outlook-social-connector-partner-listing-FX101812910.aspx

0
 

Author Comment

by:bwinkworth
ID: 34127228
Thanks for responding snailcat.
I've uninstalled it (using Control Panel) then I installed the Windows Live Messenger connector and it went in fine. During the install of that one it stated I needed a minor KB update so it got installed. I re-installed the LinkedIn one and it says that in installed successfully at the end. Upon clicking Finish it stated that it was already on the system and it still wont show up for some reason.

Thanks,
BW
0
 
LVL 12

Expert Comment

by:snailcat
ID: 34127680
Hi bwinkworth,

Are you able to see the Messenger connector & sign in?

I assume you are not seeing the linkedin option at all still?
0
SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

 

Author Comment

by:bwinkworth
ID: 34128953
Yes I can see the Messenger connector and I can sign in to it as well. It is functioning.
I can't see the linkedin connector even after the un-install and re-install.
BTW it's Windows 7 Ultimate running Office 2010 x64.

Thanks again,
BW
0
 
LVL 12

Accepted Solution

by:
snailcat earned 125 total points
ID: 34129036
BW,

I don't have Windows 7 to test but I would direct you to this site for a discussion.  It sounds like it might be a problem with a conflict with another Outlook Add-in.

Another user had to delete their Outlook profile and regenerate it and that took care of the problem.

http://social.answers.microsoft.com/Forums/en-US/outlookacct/thread/9d2bd31c-2165-4140-a40f-efc6adb8e81a


Hope this helps
0
 

Author Comment

by:bwinkworth
ID: 34135950
Thanks for the info snailcat. That article lead me to some more articles where back in February 2010 where the linkedin connector wasn't supported for 64bit. I'll continue to research and post back here if I find anything to help others.

Thanks again,
BW
0
 

Author Comment

by:bwinkworth
ID: 34163612
So here's the final answer from LinkedIn support as of this date:

"The outlook social connector doesn't work with the 64 bit of Outlook 2010 and our toolbars have limited functionality on outlook 2010. They work best on Microsoft Windows XP/Vista, Microsoft Outlook XP (2002)/2003/2007. "
Would've been nice to know that from them before downloading and trying to install lol

Hopefully this helps someone else out.

Regards,
BW
0

Featured Post

SendBlaster Pro 4 - Bulk Email Sending Software

SendBlaster 4 Pro - Best Bulk Emailing Sending Software
Automatic Subscribe / Unsubscribe Processing
Great for Newsletters & Mass Mailings
Optional HTML & Text Composition
Integration with Google Features
Built in Spam Score Checking
Free Professional Templates - Feature Packed!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question