HP Network Printer Driver corrupted?
Posted on 2010-11-12
I have one user whose 9050's printers will allow him to print (it's usually adobe) and then not print. It will act like it's printing and then never show up on the network printer. He can consistently print to other HP printers, and others can print to the 9050 printers, so it is not the printers. When I go to Printers and Faxes (Win XP SP3) and try to open a queue for a 9050, it will give me this error:
Printer Network HP9050 B does ont exist on the computer. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server. For more information, click Help.
When I googled this error, I found a technote to try this:
If the Print Spooler service is operational:
1. Open the Printers (Printers and Faxes on Windows XP) folder
2. delete all of the printers
3. click File, Server Properties
4. select the Drivers tab
5. for each entry:
1. select the entry
2. click Remove
It will not let me remove the 9050 PCL 6 driver. I can delete the printers and reboot the user to let them drop (from a Windows server 2003 network) again, but that does not solve the issue. I have searched the registry and removed all instances of the default 9050 printer, but not all instances of the 10 networked 9050 printers. This did not resolve it either. I can log in as another user on this pc and still have the same issue, so it is not a corruption in the profile. If I net stop spooler, it lets me do nothing. Safe mode does not show the printers....any adivce? Thanks so much!