Link to home
Create AccountLog in
Avatar of Nathan Riley
Nathan RileyFlag for United States of America

asked on

NVIDIA GTX470 Windows has stopped

I keep seeing this error in device manager for my new video card NVIDIA GTX 470 that I just installed: Windows has stopped this device because it has reported problems. (Code 43) .  Any suggestions? I'm on windows 7 64 bit.
Avatar of sharkbot221984
sharkbot221984
Flag of United States of America image

According to MS, Code 43 is a hardware problem and to check the documentation for your hardware.  SO, I would verify I installed the latest drivers, if you used the CD that came with your card, that driver is likely out of date.  Make sure you're grabbing one for Win 7 64 bit.  If you have the resources, I'd try the card in another machine with the same OS to see if the card may be bad.
Avatar of Nathan Riley

ASKER

I installed latest drivers. Card is new so I would think its good. No other computer to test on. Reformating now to see if fixes.
Nope same issue my mobo is msi 975x platinum but don't see any compatibility issues with it.
Got it to work had to take out 2 gigs of my 4 gigs of ram then it worked.
Actually can anyone tell me how I can still get it to work and keep my other 2 gigs of ram in?
Avatar of stephen_c01
stephen_c01

ill be honest that makes no sense, but lets see. What is the model of your mother board? does it have an onboard video card? you might need to update the bios on the motherboard.

You might have some bad ram, i would also suggest running memtest with the full 4gb of ram in it.
@vee_Mod: thanks.

@Stephen_c01:

 MSI Motherboard - MS-7246 - No onboard video

The ram worked fine for about 6 months now before the new video card.  I will reinstall ram and run a memory test, link to memory test?
http://www.memtest86.com/

please use 3.4a, 3.5 has a bug with 4gb of ram.


Here is the bios update tool, looking through the change log. there was a nvidia video card bug. http://download2.msi.com/files/downloads/uti_exe/LiveUpdate.zip
Memory test not compatible with windows 7 64 bit it says.
Ended up using the built in memory tester that comes with windows 7. No errors. Live update done. Still same issue.
i know that, you have to make a boot disk to use memtest.

What bios version are you running?

here are the latest nvidia drivers, they where release the end of October so they are pretty new.
http://www.nvidia.com/object/win7-winvista-64bit-260.99-whql-driver.html
Bios on what? motherboard?  most current I just updated.  I'm using those drivers as well.
do you get the same problem with 3gb of ram?
SOLUTION
Avatar of stephen_c01
stephen_c01

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
With 3 gigs works. But doesn't that make performance worse bc 1 stick isnt dual channel? Older drivers make computer blue screen
ASKER CERTIFIED SOLUTION
Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
SOLUTION
Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
Ok, looks like another mobo and cpu then.  Anyone have any suggestions to what pairs well with the gigabyte gtx 470?
There are many mobo's out there which will work fine with your video card, you are correct that you may have to get a new processor, however it is possible that your would also need new RAM, likely the timing will be different.

It is possible to locate a board which will work with your CPU and Memory if still sold, you may have to do some research on motherboards, unless you really want a complete upgrade.