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SCCM 2007 tools

Posted on 2010-11-12
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Last Modified: 2012-05-10
hi All,

I have setup SCCM 2007 with Windows 2008 R2 Clients but whenever i tried to access the event viewer, remote tools and etc, all the tools are unable to work on my clients, anyone has a solutions or MS SCCM 2007 still unable to fully work with Windows 2008 R2 clients??
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Question by:NeedHelp2010
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Expert Comment

by:syed_riz2008
ID: 34128894
Check the firewall & make sure the ports required for sccm are open

Check this link for ports

http://technet.microsoft.com/en-us/library/bb632618.aspx
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Expert Comment

by:matrixnz
ID: 34130653
Have you checked UAC?
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Author Comment

by:NeedHelp2010
ID: 34133736
i have tried using netsh firewall set service type = remoteadmin mode =enable and my windows event viewer and windows diagnostics is working.

 
But my Windows Performance monitor is saying parameters incorrect

And my remote control is saying unable to find host or access denied.

 

Any other ports i need to open??

 

Thanks
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Author Comment

by:NeedHelp2010
ID: 34133745
i have tried using netsh firewall set service type = remoteadmin mode =enable and my windows event viewer and windows diagnostics is working.

 
But my Windows Performance monitor is saying parameters incorrect

And my remote control is saying unable to find host or access denied.

 

Any other ports i need to open??

 

Thanks
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LVL 10

Expert Comment

by:Kezzi
ID: 34135548
Have you added yourself to the ConfigMgr Remote Control Users group?
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Accepted Solution

by:
NeedHelp2010 earned 0 total points
ID: 34136358
hi,

yes i have added the accounts and i have finally got remote control working the only problem left is why the performance monitor is saying parameters incorrect?

The solution for me was to use netsh firewall set service type = remoteadmin mode =enable so that my event viewer and diagnostic is working, then add 2 rules with ports 2701 and 2702 to the firewall inbound rules so that remote control is working.
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Author Comment

by:NeedHelp2010
ID: 34193708
anyone has a solution for the error???

thanks
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Expert Comment

by:Kezzi
ID: 34212409
do you have 3rd party tools installed?  e.g. rick's right click tools?

if you do, try launching the "interactive command prompt" for a machine, which uses psexec tools to do this.  Once you have the command prompt open, try launching perfmon from there and see if you get the same errors.
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Assisted Solution

by:NeedHelp2010
NeedHelp2010 earned 0 total points
ID: 34245485
hi i have raise a case with MS, they said for Windows 2008 R2 site server there is a bug with Performance monitor which may be fixed in next release..

Need to enable Remote Assistance in Windows feature in Windows 2008 for it to work with clients
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Assisted Solution

by:syed_riz2008
syed_riz2008 earned 500 total points
ID: 34248092
Open Site Database -> Site Management -> <Sitename> -> Site Settings -> Client Agents -> Remote Tools Client Agent.
On the Remote Assistance tab, make sure the "Configure unsolicited Remote Assistance settings" is checked and "Level of assistance allowed" is set to "Full control".

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by:NeedHelp2010
ID: 34308394
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