Solved

Event ID 11 Winint specific DLLs

Posted on 2010-11-13
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1,790 Views
Last Modified: 2013-11-08
So i have read the similar cases of this specific id but it was not an acceptable solution for me.MY problem seems to have a source on two particular DLLs that belong to Kaspersky Internet Security 2011. To be more specific i am taliking about kloehk.dll and sbhook64.dll. Searching the Internet i read the warning those dlls are causing is not something to worry about but since having some occasional PC freezes when starting the Computer it has to be either this or the Event ID 4227 to which i have already tried the solution provided to this site(which..well was the same solution provided by microsoft knowledge base but anwy) Here is the Event ID problem itself

+ System

  - Provider

   [ Name]  Microsoft-Windows-Wininit
   [ Guid]  {206F6DEA-D3C5-4D10-BC72-989F03C8B84B}
 
   EventID 11
 
   Version 0
 
   Level 3
 
   Task 0
 
   Opcode 0
 
   Keywords 0x4000000000000000
 
  - TimeCreated

   [ SystemTime]  2010-11-13T12:25:00.710035800Z
 
   EventRecordID 75640
 
   Correlation
 
  - Execution

   [ ProcessID]  564
   [ ThreadID]  604
 
   Channel System
 
   Computer Kostas-PC
 
  - Security

   [ UserID]  S-1-5-18
 

- EventData

  StringCount 2
  String C:\PROGRA~2\KASPER~1\KASPER~1\x64\sbhook64.dll
  String C:\PROGRA~2\KASPER~1\KASPER~1\x64\kloehk.dll

Please help me on this matter
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Comment
Question by:Rhymesmatter
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5 Comments
 
LVL 9

Accepted Solution

by:
jfer0x01 earned 200 total points
ID: 34127458
Hi,

I found this solution on another site

http://social.answers.microsoft.com/Forums/en-US/w7install/thread/cf21d920-4a10-4b67-a850-c59b5f20d658

here is official link to support question at Kaspersky

http://support.kaspersky.com/faq/?qid=208280937
0
 

Author Comment

by:Rhymesmatter
ID: 34127838
Well I have already Tried this particular Solution with no success.The Wininit Problem Continued to appear despite having changed the names of the DLLs.Is there another Suggestion that you could provide?
0
 
LVL 9

Assisted Solution

by:jfer0x01
jfer0x01 earned 200 total points
ID: 34128895
Does the AV work at all?

If it causes hang ups, try a different AV.

I imagine you already paid for your subscription, but if you exhausted the solution provided above, my other suggestion would be to place support ticket at Kaspersky to see if they have a new method of solving this issue.

If not, which I find hard to believe, use a free AV until a solution presents it self.

Jfer

0
 

Author Comment

by:Rhymesmatter
ID: 34129167
So you think that bugging Kaspersky will get me a solution?I don't know it seems to me that they will direct me to the solution that you directed me as well!But i have to try i guess.So i will send an email to kaspersky and post back here my findings.
0
 

Author Comment

by:Rhymesmatter
ID: 34130820
Well i had no luck finding a solution about the matter but thank you Jfer for your trouble answering me!I may consider changing the AV sometime but for the meantime i am stuck with the Sadden PC freezes and the Event ID 11 as well as 4227...
0

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