[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

BES Express - Won't let me add users

Posted on 2010-11-13
2
Medium Priority
?
1,653 Views
Last Modified: 2012-08-13
Hi all, I deployed a new SBS 2008 box last night, with Exchange 2007 and BES Express.

Everything is working and flowing, so I moved on to activating users on the BES.

The first user worked fine and has no issues.

All of the other users are giving me errors.

When I go to Create User, I get:

"The BlackBerry Administration Service cannot find the records you were looking for. Verify the search criteria you specified and try again."

When I do a granular advanced search, I get:

"The specified user already exists in the available user list."

When I do an "Add a user from company directory" I get:

"The specified user already exists in the available user list."

I have four more users to add, and they are all remote. My boss is on my butt about this.

Can someone help?

Thanks!
0
Comment
Question by:LindsayCole
2 Comments
 
LVL 11

Accepted Solution

by:
junaidIT earned 2000 total points
ID: 34127422
0
 
LVL 2

Author Comment

by:LindsayCole
ID: 34127503
Wow, I am a prime example of why you shouldn't work 16 hour days.

In the Messaging Server Display Name, I was putting the name of the server *face palm*.

Thanks for the help Junaid.
0

Featured Post

Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Blackberry is the key service used in the corporate world to enable Email on mobile. As it is a business critical solution, issues related to Blackberry are taken up with high priority.  When I start working on a Blackberry issue related with mail d…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
With just a little bit of  SQL and VBA, many doors open to cool things like synchronize a list box to display data relevant to other information on a form.  If you have never written code or looked at an SQL statement before, no problem! ...  give i…
SQL Database Recovery Software repairs the MDF & NDF Files, corrupted due to hardware related issues or software related errors. Provides preview of recovered database objects and allows saving in either MSSQL, CSV, HTML or XLS format. Ensures recov…

613 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question