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Links in emails in Windows Live Mail don't work - generate error message

Posted on 2010-11-13
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Last Modified: 2012-05-10
System is running Windows 7 Home Premium, Firefox 3.6.12, and Windows Live Mail (not the 2011 version).

When I click on any hyperlinks in emails, the following message is generated: This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.

I can copy and paste the links into the Firefox address bar and I get to the webpage, so the links are valid. I don't really see a place in Default Programs that applies to this problem, but I am not sure how to correct this. (I don't want to "upgrade" to the new version of WinLiveMail.)

All help would be appreciated. Thanks in advance
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Question by:geistman
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2 Comments
 
LVL 18

Accepted Solution

by:
Jerry Miller earned 500 total points
ID: 34129376
Check out this link in about the fourth reply and see if that corrects your issue.

http://us.generation-nt.com/answer/file-association-issue-within-windows-live-mail-help-37406472.html

From the page
"Under Control panel > Folder Options > File types > URL: HyperText Transfer
Protocol, select Advanced and check that Open is shown under Actions. Select
it and click Edit. If "Use DDE" is selected, deselect it and vice versa. OK
your way out, restart WLMail and try clicking a link again. Note that if the
link ends with a bookmark to signify the place on the page that the browser
should open at, the link will fail. Just delete the "#" and everything after
it."
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Author Closing Comment

by:geistman
ID: 34129900
Thanks for the quick response. In actuality, the setting is located under Control Panel>Default Programs>Associate a file or protocol with a specific program>HTTP (under Protocols). It had been set as Unknown Program; I changed it to Firefox. I had to do the same thing with HTTPS and FTP. Even though what you quoted was not quite correct, I'll award you the points, since it helped point me (no pun intended) in the right direction.
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