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Barracuda 310 - Can't get to Sites across my WAN

Posted on 2010-11-13
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Last Modified: 2013-11-22
I've got a Barracuda Webfilter 310 on my network... works great except for one issue.

We have several remote offices that connected via VPN tunnels via cisco ASAs... Sometimes I need to login to the web interfaces of network printers or scanners from the home office... when I enter the web address of the remote subnet, I get Error 113 NO ROUTE TO HOST....  I'm not sure where I need to go to configure this so it will let the traffic pass....

any help will be greatly appreciated...

thanks
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Question by:rhcellxion
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by:neviller2
ID: 34129588
There are so many factor here, I don't know where to start.
I will take it that you are on the same subnet as the barracuda and are trying to access web interfaces on a remote site.

The barracuda could be set to block all unrated sites, you could start there and disable it (Not the best Idea, but at least you can rule it out) or better stll add the address you want access to the whitelist. The whitelist is your best option.
Having said that if the barracuda is blocking access it will usually tell you.

Another idea might be to
Check if you can ping the remote address first, their firewall will have to be set to allow your subnet or address to connect via port 80 or 443, Depends on what VPN software they are running on their machine. But most have a trust list and you can add your address to this.

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rhcellxion earned 0 total points
ID: 34384942
Got this fixed... Acutally it was our web filter... I had to add a static route in the web filter and everything started working correctly...  since I was using a web address to get to the printer, it was trying to go through the filter.
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by:younghv
ID: 34580951
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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